Warehouse Lead

As the Warehouse Lead you will be responsible for the hardgoods division to serve customers, take customer orders, deliver goods to customers and maintain the warehouse stock.

• Take and process sales orders from customers
• Delivery of goods to customers
• Picking & packing orders
• Process and record goods in accurately
• Store and organise warehouse stock and arrange in store merchandise
• Be responsible for effecting an efficient and satisfactory delivery service to internal (branch) customers and external customers
• Maintain the branch price file, office catalogue library and product literature
• Promote and actively ensure the cleanliness and tidiness of the office, stores and trade counter
• Goods purchasing under the direction of the Branch Manager
• Process cash and card payments over the counter securely and responsibly
• Take initiative by informing regular customers of new products or services and price changes
• Listen to and resolve customers' complaints regarding products or services
• Answer customers' questions about merchandise and advise customers on merchandise selection
• Be instrumental in accurate and timely stock counts
• Answer telephones to provide information and receive orders
• Provide information about items, such as availability, operation or description
• Required Qualifications And Competencies
• Required Qualifications And Competencies

Are you a Match

• A full, clean UK driving licence
• Previous experience within a warehouse role
• Demonstrated ability of working within a fast paced environment, maintaining high levels of customer service
• Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given
• A working knowledge of the health and safety requirements of the HASAW Act
• Knowledge of ISO9002 is desirable but not essential as training will be given