NWG (Northumbrian Water Group)

Water Supply Team Manager

Company
Location
Derbyshire, England, United Kingdom
Posted At
5/9/2025
Advertise with us by contacting: [email protected]
Description
About The Role

Water Supply Team Manager

Working hours 37 hours per week

Permanent

Salary : £40,480 - £50,600 (depending on experience)

Location Warkworth, Northumberland

About The Role

We have an exciting opportunity to join our Water Team as a Water Supply Team Manager working with colleagues to deliver excellent Water Services for our customers, communities and the environment.

In this role, you will oversee a team of operators and be responsible for the day to day running of a Water Treatment Works. You will liaise with internal and external stakeholders to ensure quality and water volumes are maintained and be responsible for driving continuous improvement. Key focusses are on compliance and regulatory requirements, ensuring that health and safety remains a top priority at all times.

The ideal candidate will have previous experience of managing a team. This role offers full training to support the successful candidate to complete the various technical aspects of this role. This means were seeking someone with transferrable skills and an ambition to work in water treatment.

As a management role, the successful candidate will be responsible for offering constructive feedback that supports colleagues in improving their performance while ensuring they feel valued. You will aim to boost employee engagement by adopting a culture of trust, empowering your team to confidently make decisions and take accountability.

The successful candidate will manage and supervise the operations and maintenance of our water treatment works. Youll be responsible for driving excellence while ensuring the highest standards in safety, environmental compliance, and water quality regulations.

You'll play a key role in implementing and monitoring visual management systems that promote continuous improvement and boost operational efficiency. Your ability to interpret performance data and implement effective corrective actions will help maintain seamless plant operations.

As a strong and inspiring leader, youll guide and develop a team of Production Operators, fostering a culture of collaboration, growth, and accountability. Working closely with other departments, youll drive process optimisation and work towards shared operational goals, ensuring we not only meet but exceed expectations.

As a Water Supply Team Manager, you will be an integral part of our frontline operational team. You will be required to participate in a standby roster for out-of-hours operational support, typically on a 1 in 8 week rotation.

This role provides comprehensive training to help the successful candidate with the technical aspects of the position. Previous experience in the water industry is not required, as we are looking for someone with dynamic leadership skills who can grow and excel in this role.

About You

We are looking for candidates with strong leadership skills, capable of motivating and leading by example while encouraging a culture of empowerment that drives a high-performing team.

Our water monitoring system, SCADA, is used daily. While previous experience with SCADA isn't essential, the successful candidate should be confident with technology and possess excellent problem-solving skills, as you'll need to quickly address on-site alarms and make quick decisions when necessary.

The use of visual management techniques to lead and develop the site and team will be a key aspect of the role. Previous experience with visual management is not essential but a willingness to adopt this approach and drive continuous improvement of Safety, Quality, Cost, Delivery and People will be key to your success.

A comprehensive induction process will be provided to give you with the necessary water knowledge you will need. Therefore, we are looking for someone who is passionate about continuous learning and eager to expand their knowledge.

This role requires the successful candidate to hold a full valid UK driving licence.

Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

About Us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer were committed to having a diverse community represented across our business.

Were aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG At a Glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our Benefits

Were a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our Tap Into benefits include:

  • Generous holiday entitlement starting 26 days, plus bank holidays and additional time off on Christmas Eve and New Years Eve. Theres also the option to buy or sell holidays.
  • Company pension scheme, where well double match your contributions up to an employer contribution of 10%.
  • Free access to local attractions.
  • A fantastic discount scheme, with savings on days out, shopping, travel and more.
  • Award winning Living Well wellbeing support, including access to a digital GP service for you and your family members.
  • Support with sustainable travel through salary sacrifice cars and a cycle to work scheme.
  • Financial wellbeing support access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
  • Support with your development we offer a range of development opportunities, can support you through an interest free qualification loan and well even pay for any relevant professional body subscription.

This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment youll be required to undergo a drug and alcohol test.

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.

Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked

Please note this role may require a DBS to be completed prior to employment

NWL are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to

About Us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

Our values

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our Values Are:

Results Driven

We take responsibility for achieving excellent business results.

Ethical

We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused

We aim to exceed the expectations of our internal and external customers.

Innovative

We continuously strive for innovative and better ways to deliver our business.

One Team

We work together consistently, promoting co-operation, to achieve our corporate objectives.

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Colleague Benefits

Were the great company we are because of you our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.

To find out more about our benefits, see our benefits booklet attached to this advert.

Eyecare

Discounted Medicals

Employee Assistance Programme

Cycle2work

Buying & selling annual leave

Long service awards

Salary sacrifice car scheme

Computer

Loans

Award winning wellbeing site

NWG savings scheme

Company pension scheme

Pre-retirement workshops

Life assurance

Christmas savings club

Discounts & cashback offers

Qualification loan
Advertise with us by contacting: [email protected]
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