About Us
JOB DESCRIPTION
IFM Investors is a private markets manager, with a focus on infrastructure and capabilities in unlisted and listed equity, private equity and debt. IFM manages AU$218.3bn across all asset classes on behalf of 717 institutional clients (at 30 June 2024). We have 230+ investment specialists across our capabilities. We’re based on four continents, operating from offices in Melbourne, Sydney, London, Berlin, Zurich, Amsterdam, Milan, New York, Houston, Hong Kong, Seoul and Tokyo. We have a global network that helps us uncover opportunities. Our reach, reputation and relationships mean we can access deal flows that few other managers can.
IFM was founded by pension funds. It’s still owned by pension funds today. Our clients are stewards of capital too, with the same duty to deliver value over decades. We share a multigenerational vision: to invest, protect and grow the savings of millions of people. We do this by investing, owning and financing the assets our clients and their beneficiaries rely on to live their lives. Where we own assets, our engineers and sector experts join their boards and management committees, with the aim of becoming pivotal to their success.
From Vienna Airport to the Indiana Toll Road, from energy storage to data storage, we invest in what matters: real assets that will serve society’s needs for decades to come and seek to deliver for clients the positive outcomes they need. For more information, visit ifminvestors.com .
Business Overview
Our Clients & Strategy team covers Business Development, Investor Relations, External Relations, Sustainable Investment and Brand, Marketing & Communications, including Internal Communications.
It is responsible for all communications to investor prospects, existing investors and their asset consultants, as well as a broad range of other stakeholders, including governments and media.
The Opportunity
At IFM, you’re not just part of an investment company – but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.
So, we have made sure to create a workplace that’s inclusive, accountable and collaborative. Where you’re given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.
Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. We also believe all roles are genuinely flexible at IFM – so we are happy to talk through what this might look like for you.
The Role
We are seeking a dynamic and analytical Web Product Analyst to join the Global Client Experience & Insight team. The successful candidate will play a critical role in monitoring, analysing, and optimising our web products to ensure maximum user engagement and satisfaction. This position requires a deep understanding of user experience principles, product lifecycle management, and analytics. The role involves close collaboration with technology, global and local marketing teams, client services, and sales teams to inspire a culture of collaboration.
- Collaborate with the Digital Product Owner and third-party suppliers to understand customer needs and preferences.
- Define product requirements and objectives with the Digital Product Owner to manage the product/enhancement roadmap.
- Conduct user experience research to identify user needs, pain points, and preferences.
- Optimize web experience for better user engagement and satisfaction by working closely with third-party web development teams.
- Implement A/B testing and multivariate testing to evaluate the effectiveness of different product features and designs.
- Continuously monitor and improve website performance, including page load times, mobile responsiveness, and accessibility.
- Analyse web product performance using various analytics tools and prepare detailed reports on product performance, user behaviour, and website traffic.
Your Background And Experience
- Minimum of 2 years' experience in web analytics or product analysis.
- Background in marketing with a strong understanding of digital strategies. Proven success in analysing and optimising web products.
- Experience in Financial Services is advantageous.
- Bachelor's degree in Marketing, Computer Science, IT, Busines sor a related field.
- Strong analytical skills for interpreting complex data and providing actionable insights.
- Proficiency in web analytics tools like Google Analytics and Adobe Analytics.
- Familiarity with A/B testing, HTML, CSS, JavaScript, and CMS platforms like Optimizely and Drupal would be a bonus
Ready to invest in what matters?
With IFM, that includes your own career. Visit ifminvestors.com/careers to find out more.
IFM Investors is committed to promoting a diverse and inclusive culture where all employees are valued and recognised for their unique qualities, backgrounds, and perspectives. We champion all groups regardless of race, gender, religion, sexual orientation, age, disability, or family status. We are committed to providing individuals with disabilities reasonable adjustments to participate in the job application or interview process. Please contact us if you require specific support at any stage of the recruitment process at [email protected]