Welfare Advice Officer
Salary: £31,067 to £31,586
Hours: 37
Location: Civic Centre, Carlisle
Contract: Temporary (12 months)
About This Opportunity
To assist the Welfare Advice Services Manager in providing high quality, confidential, welfare advice services to all residents within the Carlisle locality area.
Service Area Description
The Welfare Advice Service is part of and supports the work of the Homeless Prevention and Accommodation Services in Carlisle in meeting its statutory duties under the Housing Act 1996, Homeless Reduction Act 2017 and Domestic Abuse Act 2021.
The Welfare Advice Service provides high quality, confidential, welfare and benefits advice and assistance to all residents within the Carlisle locality area.
Who We’re Looking For
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
We’re also about potential over perfection and we can help you grow in the role and thrive in your career.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
If this sounds like you, then please get in touch!
If you would like an informal chat prior to your application, please contact:
[email protected]This role is open to internal applicants only.
DBS Checks
This role requires a DBS check. The level of check for this role is - Enhanced DBS Check with a Adult’s and Childrens Barred List check.
Please note this role involves working in regulated activity with adults. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults.
Guaranteed Interviews
We offer a guaranteed interview to the following applicants
as long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Armed forces veterans whose last long term substantive employer was the armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing
[email protected]. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
- Closing date: 16/06/2025
- Interview date: TBC
Please submit a CV.
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please Read The Supporting Information
Please also refer to our Careers site to find out more:
- Our Staff Benefits
- Candidate Support
- About Cumberland Council
