Workday Delivery Manager

London, England, United Kingdom

5/23/2025

Accepting Applications Until

27 June 2025

Job Description

Workday Delivery Manager (6-month FTC)

As Workday Delivery Manager at Global, you’ll play a pivotal role in delivering a successful Finance & Commercial Technology Transformation programme, ensuring our ERP (Workday) platform evolves to meet the growing needs of the business, driving the platform through stabilisation to optimisation. You’ll bring structure and clarity to a complex, high-profile transformation, turning ambiguity into clearly defined programmes of work. With strong stakeholder management skills, you’ll be a trusted partner to senior leaders across Finance, Technology and People & Culture, and drive delivery across both Workday Financials and HCM.

You’ll also play a key role in shaping the future direction of the platform —improving automation and surfacing insights — and embedding these opportunities into the long-term roadmap.

If you thrive in a fast-paced environment where ambiguity is an opportunity, where you can shape strategic roadmaps, and where your leadership and delivery skills can make a tangible difference — this role is for you.

Reporting of the Role: this role reports to the Director, Technology

Key Responsibilities

Finance Transformation Programme Delivery (50%)

Translate the goals of the Finance & Commercial Technology Transformation programme into a clearly defined, reportable delivery roadmap within Workday Financials.

Workday Continuous Improvement & Governance (20%)

Support enhancement and optimisation across the wider Workday platform, ensuring alignment between Finance and HCM.

Stakeholder Engagement & Future Planning (30%)

Influence and align key senior stakeholders, shape the Workday roadmap beyond the transformation programme, and evaluate how AI could enhance system capability and user experience.

Finance Transformation Programme Delivery

• Define and own the delivery roadmap for Workday changes in support of the Finance & Commercial Technology Transformation
• Collaborate with Finance leadership to clarify scope, timelines and success measures
• Translate complex or ambiguous objectives into actionable plans and ensure visibility through effective reporting
• Oversee configuration and delivery within Workday Financials & HCM, working with internal teams and external partners
• Track progress, manage risks and ensure alignment with wider business goals
  
  

Workday Continuous Improvement & Governance

• Manage day-to-day enhancements, including Financials & HCM improvements, to ensure continuity during transformation
• Govern change requests and prioritise enhancements aligned to business value
• Ensure platform integrity and scalability as we evolve our Workday implementation
  
  

Stakeholder Engagement & Future Planning

• Build trust and credibility with senior stakeholders across Finance, People & CultureHR, Technology and Operations
• Navigate challenging stakeholder dynamics with clarity, empathy and purpose
• Shape the Workday roadmap in collaboration with the business
• Identify emerging opportunities to apply AI within Workday — including process automation, predictive analytics and natural language interfaces
• Evaluate associated risks, capabilities and value propositions of AI and generative technologies
• Develop strategic recommendations and embed them into future Workday planning and decision-making
  
  

What You’ll Love About This Role

Think Big: Play a key role in one of Global’s most strategically significant transformation programmes

Own It: Shape the delivery and future direction of our Workday platform

Keep it Simple: Bring order and clarity to complex workstreams, enabling teams to move faster

Better Together: Work cross-functionally to solve business challenges and unlock new opportunities

What Success Looks Like

In your first two months, you’ll have:

• Defined a clear delivery plan for Finance & Commercial Transformation initiatives within Workday
• Delivered tangible progress on high-priority Workday enhancements, measured by defined & executed KPI’s
• Built strong relationships with senior stakeholders and become a trusted advisor
• Established governance routines & structures and reporting to keep leadership informed
• Started shaping future Workday strategy, including early evaluation of AI opportunities and challenges
  
  

What You’ll Need

• Proven experience delivering ERP programmes, ideally including Workday
• Strong understanding of Finance & Commercial Technology processes and transformation best practices
• Awareness of how AI can be applied to enterprise platforms, including process automation, forecasting and data insight
• Experience in structured programme delivery within a complex, multi-stakeholder environment
• Confident stakeholder manager, comfortable influencing at senior levels and navigating ambiguity
• High degree of resilience and adaptability, with a calm, can-do mindset
• Excellent planning, organisation and reporting skills
• A strong sense of ownership and accountability
• A passion for systems, simplicity and strategic impact