Workforce Solutions Pay and Data Lead

Chelmsford, England, United Kingdom

5/14/2025

Main area Administration Grade Band 4 Contract Permanent Hours

• Full time
• Part time
  
  

37.5 hours per week (Minimum 30 hours considered) Job ref 828-PROVIDE3529

Employer Provide CIC Employer type NHS Site Kestrel House Town Chelmsford Salary £26,530 - £29,114 per annum (pro rata for part time) Salary period Yearly Closing 29/05/2025 23:59

Job Overview

The Workforce Solutions team are responsible for providing temporary staffing within the organisation.

The postholder will lead on the pay and data function. This includes the below:

• To be the first point of contact for Workforce Solutions staff in relation to queries about shifts, pay, annual leave and other entitlements.
• To assist in the ongoing training of managers and staff in the use of the shift allocation software.
• To collect and report on the staff usage data, and any other data required by the organisation.
  
  

This post has an expected start date of September 2025.

Main duties of the job

Below are some of the main duties of this role:

• To provide advice and information in relation to pay, employment terms & conditions and organisations policies & processes and systems (for example ESR/EASY expenses) and to direct staff to the appropriate source of more detailed information.
• To deal with specific queries from members of staff and managers, in person, by telephone or by email, resolving any discrepancies that arise including under or overpayments.
• To undertake administration to ensure Workforce Solutions staff are paid correctly for the shifts they have worked and receive other benefits to which they are entitled.
  
  

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A Highly Respected, Award Winning Health And Social Care Provider. We Expect Our Staff To Demonstrate And Uphold Our Values At All Times

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Eligible for NHS Pension

Detailed Job Description And Main Responsibilities

This role is to lead on the pay and data function within the Workforce Solutions team. This includes taking the lead on preparing payrolls, maintaining an accurate rostering system and producing data on usage of temporary staffing in Provide. The job description is attached for a full list of responsibilities for this role.

Person specification

Qualifications

Essential criteria

• NVQ Level 3 or equivalent experience acquired through work
  
  

Desirable criteria

• Level 3 CIPD qualification
  
  

Experience

Essential criteria

• At least 1 year recent payroll experience
• Experience of using an integrated computerised HR and payroll system
• Current working knowledge of PAYE, NI and statutory benefits, including terms and conditions of employment.
  
  

Desirable criteria

• Knowledge of Agenda For Change, & NHS pension scheme
• Experience of Bank Co-ordination or work in an Employment Agency or Recruitment function
  
  

Further Information

How will we contact you?

• All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
• As we often have many applicants for jobs at Provide, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
• If you wish to contact the Recruitment Team, please do this via [email protected]
• If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.
  
  

Checking progress on your application?

To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

COVID-19 Vaccination

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [email protected].

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.

The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.