Workplace Assistant

Vacancy Name Workplace Assistant

Country United Kingdom

Office Location Birmingham

About Us

"Unlock your potential and drive change with RICS, a leader in professional standards."

Join us, a global leader in shaping the built and natural environments. With 134,000 members worldwide and offices in key financial markets, we set the highest standards in land, real estate, construction, and infrastructure. Through innovation and trusted data, we drive positive change for present and future generations.

Role Purpose and Key Responsibilities

We are seeking a proactive and organised Workplace Assistant to support daily site operations and ensure a safe, efficient, and welcoming environment across our Birmingham and UK regions.

Key Responsibilities

• Coordinate workplace services, including post, cleaning, security, and health and safety.
• Manage Helpdesk tickets, ensuring timely resolutions and excellent customer service.
• Conduct daily building inspections, resolve issues, and liaise with vendors.
• Support Workplace budgets with administrative tasks, including raising purchase orders.
• Arranging meeting rooms and events, including moving furniture and other physical activity.
• Assist with onboarding new starters and maintaining strong relationships with stakeholders.

About You

• Experienced in facilities management with knowledge of PPM scheduling and services.
• Knowledge of hard and soft services in workplace environments.
• Strong communicator with excellent teamworking skills.
• NEBOSH or IOSH qualification.
• Enthusiastic, proactive, and committed to delivering exceptional workplace support.

Rewards and Benefits

• Comprehensive healthcare coverage including private medical insurance.
• Income protection and life assurance for financial security.
• Aviva Group Personal Pension with employer matching up to 9%.
• Annual leave of 25 days plus bank holidays for a healthy work-life balance.
• Generous time off policies including maternity, paternity, moving house leave, marriage/civil partnership leave, volunteering, and a wellbeing day.

Equal Opportunity Employer: RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please speak to us if we can support you with any adjustments to our recruitment process. Candidates will need to have the correct right to work in the country the role resides in.