2025 Account Management Coordinator Internship, London

About The Internship

You will be immersed in Uber's high impact Account Management team culture and will partner with a mentor and a host of other team resources to experience the dynamics of the Tech world.

Join Uber's Enterprise team, where we partner with some of the UK's most loved restaurant brands from local gems like Rosa's Thai and Honest Burgers to national favourites like Pret and KFC. As an Account Coordinator Intern, you'll play a key role in helping these brands grow on our platform while gaining hands-on experience in account management, marketing, data, and operations. This is a unique opportunity to work at the heart of the business, supporting high-impact projects and learning from experienced Account Managers.

What You'll Do

• Merchant Onboarding:
• Help bring new restaurant partners live on the platform.
• Monitor and report on their early performance, including sales and operational metrics
• Flag any underperforming stores early and work with the team to support improvements.
  
  

• Compliance & Issue Resolution:
• Be the first point of contact for merchant questions and compliance issues, including payment challenges, food safety checks, or franchise changes.
• Escalate critical issues quickly to ensure smooth resolution
• Use dedicated internal channels to streamline support for restaurant partners.
  
  

• Marketing Campaign Support:
• Assist Account Managers with marketing campaigns-from uploading promotions and updating hero images to coordinating with Ads Managers.
• Help track campaign performance and provide post-campaign insights
• Data & Insights :
• Dive into light data analysis (SQL experience is a bonus but not required).
• Help uncover insights that inform strategic decisions and improve operational performance.
  
  

• Franchise Engagement:
• Support franchise partners with expansion plans, compliance needs, and marketing performance insights.
• Collaborate with your peers to improve processes and frameworks that enhance franchise operations

What You'll Gain

• Hands-on experience managing enterprise accounts and multi-brand portfolios.
• Exposure to marketing, operations, and data analysis in a fast-paced environment.
• Mentorship from experienced Account Managers and Enterprise professionals.
• Opportunities to contribute directly to projects that impact business growth and customer experience.
  
  

Basic Qualifications:

• Enrolled in a Bachelor's or Master's degree program for the full duration of the internship
• Available to start on October 6th, 2025 till April 5th 2026 and work full-time for 6 months
• Work authorization in London - No visa sponsorship is available for internships
• Written and spoken fluency in English.
• Expected Graduation Timeline: Summer 2026
• Able to join in full time employement (if opportunity arises) shortly after the internship finishes.
• Preferred qualifications Strong interpersonal skills, with the ability to frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment Demonstrated ability to use data and drive analysis Ability to think strategically, understand the ins & outs of our business and analyze restaurant needs
  
  

Internships @ Uber

Perks & Benefits

• We offer a competitive monthly internship allowance, Uber credits and much more!
• You have the rare chance to create a global impact - we're moving real people and assets and reinventing transportation and logistics.
• We offer expansive mentorship from Uber employees to guide you through your internship experience and for you to build personal connections and friendships with hardworking people who share your passion for technology.