2nd Line Help Desk Support
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2nd Line Help Desk Support – Officer (12-Month FTC)
📍 Location: London (Office-based with hybrid flexibility)
💰 Salary: £40,000 – £45,000
🕒 Start: ASAP / short notice
We’re looking for a 2nd Line Support Officer to join a global financial institution on a 12-month fixed-term contract. This role offers the chance to work across both BAU support and project-based technical delivery, with exposure to enterprise tools and senior stakeholder support.
We’re looking for candidates with experience in:
- Windows 11 deployments and endpoint support
- Microsoft Intune, Autopilot & Company Portal
- Azure AD & MFA / Conditional Access policies
- Active Directory (user/admin tasks)
- SCCM, MDT or WDS imaging (nice to have)
- Office 365 support (Teams, Outlook, SharePoint, etc.)
- AV and hybrid meeting room tech (e.g. Polycom, Surface Hub)
You’ll be supporting users across desktop, mobile, and AV — with occasional out-of-hours or weekend work. Full Right to Work in the UK is essential. Apply with your CV and a short cover letter confirming interest.
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