Job Description
3rd Directory Services Engineer
Basingstoke - 5 Days Customer Site (Travel to other customer’s sites on a periodic basis)
Shift Working (0700 – 1500 and 1100 – 1900 on a Rotating Pattern)
Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Directory Services Engineer, you will deliver value for our customers by exploring new technologies within a team that values collaboration and constantly changing dynamic environment to build a better service.
Your Role Will Involve
We are looking for a 3rd Directory Services Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks:
- Responding to escalations from 2nd Line Daily checks
- Maintaining and supporting Active Directory and providing timely updates to the Operations Lead.
- Carrying out a readiness assessment for new releases entering service from the Engineering Team
- Producing and maintaining documentation such as (Work Instructions and Patching Schedules).
The applicant must be DV Cleared sole national required for a high-level government account.
Key Skills And Experience
- Problem-solver with the ability to think creatively
- Deep understanding of Active Directory Domain Services
- Deep understanding of Windows Server 2019 and later
- Deep understanding of Domain Name System (DNS)
- Group policy creation and assignment
- Understanding of System Center Operations Manager and Configuration Manager (SCOM and SCCM)
- Experience working in a multi-tenant environment
- Knowledge of PowerShell scripting
- Ability to work on projects and understanding of project management terminology
- Ability to work independently as well as within a team and to collaborate with various teams like Engineering and Architecture
- Ability to embrace change and adjust priorities or processes and approach as needed
- Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment
Your Transferable Skills And Experience
- ITSM Tooling & Processes
- VMware vCenter - Use of, not Administration
- Ability to embrace change and adjust priorities or processes and approach as needed
- Knowledge of ITIL processes
- Knowledge of Agile methodologies
26 Days annual leave plus public holidays (3 flexible)
Pension – Double matching contributions of up to 10%
Life assurance
Companywide incentive plans
Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)
Perks at work – employee discounts
Employee assistance programme/ virtual GP
Role dependent benefits: Private medical/ company car or car allowance
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric: Our work environments enable you to
Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
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