Accommodation Services Manager

Contract: Permanent

Accountable to: CEO

Hours: Full-time 37.5 hours per week

Salary: £37,902

Location: Emmanuel House and other accommodation sites across the city

Start date: As soon as possible

Closing date: Friday 20th February 2026

We believe that everyone should have a home to live in, the right to live in a safe place and live free from violence, fear and harassment. We want to work with people who, like us, want to see this become a reality.

This is an exciting time to join Emmanuel House. We are seeking an experienced Accommodation Manager to join our vibrant staff team and play a key role in shaping the future of our accommodation services. You will have real scope to develop and lead Emmanuel House’s accommodation provision, working closely with staff, volunteers and partners across the city to ensure our accommodation services deliver excellent outcomes for residents while aligning with Emmanuel House’s values and strategic direction.

Key Responsibilities

• Lead Emmanuel House’s accommodation services across Nottingham, including a night shelter and dispersed accommodation sites, ensuring they are safe, respectful and well-run.
• Support and develop staff and volunteers by providing clear leadership, regular supervision and a positive, supportive team culture.
• Create and sustain a person-centred, trauma-informed culture that supports people experiencing homelessness and enables staff and volunteers to work reflectively and compassionately.
• Hold complexity and risk well by using sound judgement to balance safety, care and operational demands in a challenging and changing environment.
• Ensure high standards of safeguarding, health and safety, housing management and recordkeeping across all accommodation services.
• Build and maintain strong working relationships with partners across the city, including statutory services, voluntary organisations, landlords, community and faith groups.
• Actively contribute to Emmanuel House’s management team, supporting the organisation’s mission, values and strategic direction.

Rewards and benefits

• 33 days holidays including Bank Holidays

Why Emmanuel House?

Emmanuel House is a trusted, local charity with a mission to support people experiencing and at risk of homelessness. You’ll be part of a passionate, creative, collaborative team, making a tangible difference for local people every day.

Ready to take the lead?

Apply now and help us continue helping people out of homelessness. Read the full Job Description and Person Specification on our website to find out more about the role and what we’d like from you. https://www.emmanuelhouse.org.uk/about-us/jobs/

To apply, please send us your CV and a cover letter telling us why you’re the right for the role to: jobopportunities@emmanuelhouse.org.uk. Please put the title of the job in the subject of the email. The deadline for applications is 23:55 on Friday 20th February 2026. We may close this vacancy early if we receive a high volume of suitable applications, so early applications are encouraged.

For more information or an informal chat about the role please call on 0115 9507140 or email isabella.harriss@emmanuelhouse.org.uk.

We welcome applications from all backgrounds and communities including those who have lived experience of homelessness. We welcome applications from Black, Asian and Minority Ethnic communities, from people who identify within the Lesbian, Gay, Bisexual and Transgender community (LGBTQ+) and from people who consider themselves to have a disability. We believe people with these lived perspectives have a particular contribution to make to Emmanuel House and the homelessness sector.