Account Director

THE DETAILS:

Job Title: Account Director

Department/Hub: Client Services

Reports to: Senior Business Director

Responsible for: Account Manager

Hours: Full time, permanent

Location: Manchester, Northern Quarter. We operate a Hybrid working policy of ideally minimum 3 days in Manchester HQ per week.

THE ROLE:

We’re looking for an Account Director who will be the trusted advisor to the Client on behalf of the agency.

You’ll be the key client point of contact, representing the client’s views to the wider agency in the delivery of projects in order to deliver brilliant and effective campaign.

You’ll have overall responsibility for the management of client campaigns in order to maximise their performance for both the client and the agency.

You will lead the growth of our relationship and remit with our clients.

KEY RESPONSIBILITIES:

As an Account Director you will take on the following responsibilities:

• Own the client relationship and take responsibility for overall client success and satisfaction

Alongside agency colleagues, present creative responses, strategy and insight ideas and concepts to the client

Work with relevant internal departments to monitor the effectiveness of projects and campaigns developing and contributing to the project evaluation

Key Requirements

Our ideal successful candidate will have:

• 5 years+ in agency brand communications
• Experience working as a successful Account Director
• Strong Client Servicing experience
• Ability to spot opportunities
• A track record of developing and growing accounts
• A track record of developing client leads, pitches and presentations
• Results focused and a drive for effective campaigns
• Ability to lead pitches and presentations
• Excellent organisational and time management skills
• Excellent communication and 'people skills', for working with a range of colleagues and clients
• Good experience of leading and motivating a team
• Keen eye for detail
• A creative approach to every project and opportunity
• Great presentation and pitching skills
• Understanding of the importance of research and insight in creative

Good business sense and the ability to work to budgets

Understanding on how to deliver joined up campaigns

A love of contemporary culture, sport and/or gaming

THE AGENCY

Ear to the Ground is a global sport, gaming, and entertainment creative agency with a unique model that sets us apart. We are driven by Fan Intelligence®, our global network of 12,000 influential tastemakers and fans. Our real time insight into what fans truly want, enables us to create compelling work that consistently pushes the boundaries of culture.

We pride ourselves on being the agency that listens better than anyone to solve our clients' challenges, maximise their sport, gaming and entertainment partnerships, and ultimately build brands that lead culture.

We’ve helped clients including Nike, PlayStation, JD, NBA, Coca-Cola and 2K turn fans into consumers by delivering culturally relevant, fan-first campaigns that inspire emotional connection and measurable business impact.

OUR CULTURE

We are dedicated to making Ear to the Ground an amazing place to work where people grow, develop and thrive. We pride ourselves on our dynamic and exciting culture, excellent support of staff and fantastic benefits package. We have made it our mission to lead the way in being an inspiring, future-thinking, creative agency and are invested in our people because they are the ones that will make that happen.

Some of our benefits include:

• 🕒 Flexible & hybrid working