Account Director

The Role

Reporting to a Client Director this role is focused on:

• Leading our multi-talented teams to deliver brilliant work and experiences for large and mid-sized clients with diverse needs

• Building strong relationships with clients

• Identifying and helping to convert new relationships and opportunities

• Working with Client Director(s) to develop and deliver strategic client development plans

• Ensuring that we are delivering our services profitability

Ideally you will have experience in a range of communications disciplines, such as brand, digital, reporting and/or employee engagement. Whilst success starts with delivering brilliant work,you’ll also be a natural at building great client relationships and seeking out new opportunities.

Success is measured by your positive impact on the commercial value of your client relationships – and the extent to which your clients become advocates who will want to work with us wherever they work.

The role requires you to be able to offer ongoing guidance to clients, and to identify when to bring in a range of specialist experts to provide insights and guidance on a range of topics,audiences and disciplines.

Your development plan will be about growing accounts and success will focus on that outcome.

Please note: This role is a 6 month fixed-term contract starting in Oct 2025 through to March 2026.

Responsibilities

• Direct and inspire your team to deliver great work for clients

• The ability to understand your clients’ key business and communications challenges and develop an annual client development plan with senior support

• The skills to become a valued go-to partner to your clients

• Proactively network within client organisations to identify opportunities to extend our relationship

• Manage the team to deliver the work profitably

• Regular reporting on client performance and progress against targets.

Our Values

Embodies and champions our core values in every aspect of your work:

•Always Learning

•Razor Sharp

•Aim High

•Infectious Enthusiasm

•Creativity Everywhere

Next Steps

If you are successfully shortlisted for the role, the recruitment team will be in touch via email, and the process will begin from there. We endeavour to contact you within 5 working days of your application, however, this may vary depending on the volume of applications we receive. Good Luck!

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.