Account Director - Healthcare

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

PURPOSE OF JOB:

We are in search of a driven and client-focused individual to join our Public Sector Sales team as an Account Director, specialising in NHS accounts. This role is ideal for a professional with a strong background in IT sales and a passion for delivering value to healthcare clients through innovative technology solutions.

We're growing across multiple regions, so this individual will manage a patch around their location. Ideally would be north-west, south-east and south-west.

The successful candidate will manage a portfolio of new and existing NHS customers, driving sales across the full Bytes offering—including Software, Security, and Cloud Services. The role requires a deep understanding of the healthcare sector, excellent relationship-building skills, and a proactive approach to identifying and developing new opportunities. Adaptability, commercial acumen, and a consultative mindset are key to success in this fast-paced and impactful role.

Key Responsibilities:

• Clearly communicate the full value of the Bytes portfolio to NHS customers, showcasing how our solutions drive real impact.
• Proactively generate new business and expand existing accounts to meet and exceed personal GP targets.
• Own and grow your sales pipeline—identify opportunities, close deals, and drive long-term growth.
• Align customer needs with tailored solutions, guiding them through evaluation and decision-making.
• Build strong client relationships through regular on-site meetings and strategic engagement.
• Consistently hit and surpass sales targets while enhancing customer satisfaction and profitability.
• Drive attendance to Bytes-hosted events, webinars, and seminars, and represent the brand as a trusted host.
• Leverage CRM tools to manage opportunities, track progress, and maintain high-quality customer interactions.
• Stay sharp—complete all relevant vendor accreditations to maintain expert-level knowledge.

Key Requirements

• 2-4+ Years Experience for an IT Value Added Reseller, Solution Provider or Vendor
• Solid knowledge of the NHS and wider healthcare landscape, including procurement frameworks and buying cycles.
• Proven experience engaging with external clients—confident in presenting, influencing, and building trust.
• A strong track record of delivering outstanding customer outcomes and exceeding performance targets.
• Good understanding of IT challenges and digital transformation priorities within the NHS.
• Results-driven with a passion for solving problems and delivering value through technology.
• Comfortable working in a fast-paced, target-led environment with a focus on long-term client success.