Hunt UK Visa SponsorsCopyright © 2026
Hunt UK Visa SponsorsCopyright © 2026
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Salary
Dependent on experience.
About Black Diamond
We are an integrated media & communications agency of 45+ working for and partnering with some of the best tourism boards, travel companies and airlines partners in the world, including Visit California, Destination New South Wales, Los Cabos and Tahiti Tourism.
We occupy a unique niche as the only full-service travel and tourism specialist agency in the UK offering Creative, Media, PR & B2B services. We have been awarded for some of the most effective creative, integrated and experiential campaigns in travel and tourism.
We were recently acquired by one of the US’s most exciting travel and tourism consultancies and are working closely with them on our next phase of growth and expansion.
The role
We are looking for an excellent and well-rounded account handler. You will be an experienced Snr Account Manager or an Account Director ideally having worked in an integrated or full-service agency and able to work across disciplines.
You will be responsible for overseeing the day-to-day management of one of the agency's longest-standing clients, Visit California, managing UK and European creative and partnership campaigns.
Visit California views Black Diamond almost as an in-house agency and as such, we work very closely with their team. The SAM/AD role will work with Black Diamond’s California-specialist team including the Communications Director, Head of Creative and Strategy, a Travel Trade Director and the paid media team.
On the client side you will work in to the Client VP and Director of International Marketing for California on an almost daily basis.
In addition to Visit California, you will work across 1 - 2 smaller clients and support on large strategic and creative campaigns as opportunities arise.
No day to day is the same at Black Diamond, but the role will involve:
Note: this role will require management of a large-scale airline & media campaign and consumer activation happening in Central London in June. The candidate MUST be available to work May & June and across the weekend of 13 & 14 June in person in London.
Office days (full company) are Tues, Weds & Thurs. WFH days are Monday & Friday, but the office is always open for staff. Core office hours are 10am-5pm, with flexibility to work the additional hours as you wish between 8am - 7pm. We also offer flexibility for things like childcare.
About you
You will be a skilled communicator with experience of managing large-scale campaigns and budgets and working with highly strategic clients. Ideally you will have experience working in the travel industry. However, personality, strategic thinking and an ability to lead people and projects is more important than previous industry experience!
You will lead all campaigns from plan, to production, to implementation. You will also be accountable for all deliveries of reports and post campaign analysis to the client.
A confident people manager, you will support and develop the team, identifying individual’s strengths and opportunities for growth. You will build on the existing team culture of creativity, openness and collaboration and continue to develop success for the department.
You will also work closely with the Black Diamond PR and Trade Account Directors, producing reports, presentations and industry POVs and as such should be experienced working cross functionally/collaboratively.
The agency is growing rapidly and this role is crucial in helping lead the expanding creative, strategy and media teams and its portfolio of international work.
A willingness to travel to some of the best destinations on earth is essential.
We centre ourselves around community and being a friendly, approachable agency - culture and collaboration is a big part of what we look for when hiring. This is a fantastic role for the right person. We're looking for someone who is excited to grow the agency, take ownership with clients and be part of a growing team.
Black Diamond benefits
Application process
To apply, please send your CV and a 1-page covering letter to emma@blackdiamond.co.uk with the subject line ‘Account Director - Integrated Marketing/Brand Strategy Mat Cover role'. Please note that applications via LinkedIn will not be accepted.