Account Director - London Tech Week

This vacancy requires 3 days per week at our Strand office and for every other Thursday to be based in 240 Blackfriars Road.

London Tech Week is the UK’s most influential, and fastest growing, tech event. Our purpose is to showcase and amplify the power of tech to enrich every aspect of our lives. Our content features big-hitting speakers – from the UK Prime Minister to the CEOs of tech giants to visionary innovators. Our expo floor brings tech to life and enables attendees to make connections which deliver lasting value.

The event has grown rapidly in recent years and we have a clear roadmap to continue this into 2025 and beyond. We are looking for an Account Manager who can support this by creating world-class content and recruiting superstar speakers in a fast-moving and exciting sector.

The company is committed to making a positive impact on the world through technology. Its events and digital media provide a platform for startups, scaleups and corporates to showcase their innovative solutions to the world's most pressing challenges.

The portfolio includes brands such as the flagship event London Tech Week, EQL:HER, Elevating Founders, Climate Leaders Forum, AI Leaders Forum and Tech Impact Awards. These brands bring together startups, scaleups, corporates, investors, policymakers, and thought leaders from all over the world to connect, learn, and collaborate.

https://www.londonandpartners.com

https://www.techlondonadvocates.org.uk

https://ff.co.uk

We currently have a rare opportunity for an exceptional Account Director to join our sales team across London Tech Week.

This fast-paced role will require ambition, initiative, a strong commercial background, the ability to build relationships with senior industry and clients, the ability to effectively manage multiple competing priorities and excellent internal and external stakeholder management.

If you are passionate about building a better, more inclusive, digital world, are excited about setting the agenda of the biggest and most influential tech event in Europe and are keen to hit the ground running, we want to hear from you!

This role is responsible for driving increased revenue from a pool of identified key accounts through a mix of new business, growing and maintaining accounts.

Areas of Responsibility and Accountability

• Full customer account management, including negotiating contracts and agreements to maximize profit (not limited to)
• Operate as the lead point of contact for any and all matters specific to your accounts
• Build and maintain strong, long lasting customer relationships.
• Building and executing a retention and new business development strategy to grow and expand within new and existing customers including upselling and cross-selling
• Achieving revenue targets, proactively responding to inbound inquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning Informa Tech’s products, solutions and services as a solution for market and business challenges that meet the customers needs
• Reporting accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Manage projects and engage in project management duties within customer relationships, working to carry out and deliver customer goals while meeting company goals
• Coordinate with colleagues working on the same account to ensure consistent service • Service multiple customers concurrently, meeting and exceeding deadlines
• Keep customer information/records up to date such as interactions, transactions, account plans and record on the Informa CRM system.
• Build a social media presence through social selling
• Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
• Share news and insight with all internal colleagues
• Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Informa Tech Sales Excellence Competencies
• Keep up to date with current market conditions and competitors' products
• Attend key Informa and industry relevant competitor events
• Work on projects across the business as and when required

• Industry/Market Pillar Knowledge ~ Bespoke Consulting, Events, Digital Media or Marketing Services products. Experience required.
• Event AND high ticket Sponsorship sales is a MUST
• Sales Management experience in; coaching skills; ability to observe, evaluate, and give meaningful feedback
• Executing go to market sales plans and accurate forecasting
• Engaging at a senior level, building long lasting relationships, solutions selling with developed negotiation skills
• Working knowledge of Salesforce.com
• Data Analytical Skills – the ability to review data and information, draw conclusions and actionable takeaways.
• Commerciality/P&L Management
• Expertise in Sales Methodologies
• Project management
• Problem solving capability
  
  

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more Recognition for great work, with global awards and kudos programmes#
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch.

Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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