Account Handler

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 21,000 employees spanning over 100 countries.

We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.

The Role

Are you enthusiastic about helping people get the support they need to succeed? Do you have a knack for spotting new business opportunities and diving right in? We are on the lookout for enthusiastic individuals who are ready to take their first step into the world of insurance and help drive new business growth for our company.

As part of the Professional Indemnity team in Financial Lines, you'll have the chance to support your colleagues in delivering the quality service our clients expect from us at Howden. From handling new business applications to managing renewals and mid-term changes, you'll ensure that each customer's needs are met with the perfect coverage and pricing. Join us as we continue our mission as a force for good in insurance.

This role is primarily remote, with the expectation of attending our London office once per month.

What you’ll do

• Works with senior members of the team to ensure Team objectives are achieved
• Participates in team meetings as required
• Work alongside team members on assigned projects
• Draft client quotation documents
• Prepare market submissions
• Assist in responses to market and third-party queries as appropriate
• Draft slip and wordings
• Takes responsibility for data entry, process debit notes and chase funds from clients
• Works within agreed parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
• Processes data promptly and accurately on relevant systems to support and improve high levels of client service/internal process execution and to facilitate informed analysis
• Maintains appropriate client files, and oversees the prompt and accurate production of documentation to meet client, company and regulatory requirements best
• Ensures appropriate due diligence/sanctions checks are conducted in line with company procedures
• Adheres to company policies and procedures and obtains all authorisation
• Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
• Undertaken all compulsory regulatory training modules

Who we’re looking for

• A determination and willingness to learn about insurance process and the London market
• Ability to work well as part of an open and collaborative team
• Organised with attention to detail
• This is an entry level role so Insurance knowledge is not required and training will be provided however it would be helpful if they have some knowledge of what the role entails
• Confidence to work with others and provide a supporting role to the team.
• Advanced Excel and computer literate skills in basic software (i.e Outlook, Microsoft Excel, Word etc.)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.