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About The Role
Join our dynamic Account Management team on a secondment focused on transforming client experiences and driving growth across key accounts. You'll collaborate closely with Partners, and alongside peers across industry and family groups, refining sales strategies and enhancing service delivery. Be part of a community dedicated to service excellence, sharing best practices and leveraging industry insights to innovate and evolve our services. This role offers a unique opportunity to contribute significantly to firm growth, while expanding your expertise in strategic account management. Elevate your career by playing a pivotal role in delivering exceptional value to our clients.
What Your Days Will Look Like
- Drive Strategic Focus: Coordinate firmwide account teams to align on client strategies that enhance value delivery and engagement.
- Enhance Collaboration: Implement structure and support with management insights, knowledge sharing, and effective meeting preparation.
- Lead Workshops: Organise impactful account planning and client experience workshops, using best practices to highlight PwC’s market differentiation.
- Streamline Services: Facilitate seamless client services by connecting with expert teams for rate card and MSA reviews.
- Optimise Technology: Provide expertise in Salesforce, ensuring data accuracy and fostering a unified client view.
- Embed Client Insights: Boost feedback initiatives and integrate insights to improve client interactions and outcomes.
This role is for you if
- You can demonstrate strong communication skills and presence with senior staff and clients.
- You can expertly implement strategic and tactical account management initiatives.
- You can deliver key business messages to diverse audiences creatively and effectively.
- You can balance multiple priorities effectively, are adaptable and can work at pace.
- You are a self-starter who collaborates well with teams while managing personal workloads efficiently.
- You are detail-oriented with strong CRM skills; Salesforce experience is a plus.
What You’ll Receive From Us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
