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ClerksWell is an award-winning digital agency. We are a proud Umbraco Platinum Partner,
Sitecore Silver Partner, and Optimizely Bronze Partner, a testament to the trust and value our
clients place in us.
Our London office is a team of 10 although all together ClerksWell is a group of 35 bold and
highly skilled individuals located across UK, India and Ukraine. Most of our employees have
been with us for over 5 years (some for over 15 years) which speaks to the positive and
supportive culture at ClerksWell.
About the Role
As an Account Manager at ClerksWell, you’ll be the trusted partner for clients undertaking
large-scale digital projects - website builds, upgrades, complex integrations or long-term
technical support engagements. You’ll be responsible for nurturing relationships, identifying
growth opportunities, and ensuring the seamless delivery of our digital services.
Responsibilities
• Manage a portfolio of client accounts, acting as the primary point of contact
• Build strong, lasting relationships with clients, understanding their goals and
challenges
• Lead account growth by identifying upsell and cross-sell opportunities
• Write compelling proposals and contribute to the sales process
• Collaborate with cross-functional teams including developers, designers, and project
managers
• Translate technical concepts into clear, jargon-free communication for our clients
• Attend client meetings, industry events, and the occasional working lunch
• Maintain accurate records, budgets, and forecasts—yes, you should be comfortable
with a spreadsheet
• Negotiate renewals and contracts with clients in your portfolio
What we are looking for
days per week
technical stakeholders