Account Manager

We have a great opportunity for an Account Manager to be based from our Warrington office, with hybrid working.

You will focus on selling on Sharp’s portfolio of products including Print solutions, Audio Visual solutions, IT hardware and IT services, into the education sector.

You will manage, develop and cross sell into, a solid portfolio of existing accounts, as well tendering for and winning new customers.

You will need drive and tenacity along with demonstrable sales experience as an Account Manager, ideally in the technology sector.

Experience of selling into the education sector is desirable.

Main responsibilities

• Work collaboratively with colleagues to maximise sales opportunities.
• Achieve and surpass sales targets and other KPIs in line with the sales objective.
• Successfully retain customer accounts and win repeat business.
• Grow and develop new business customers through pro-active and strategic new business prospecting.
• Cross-sell from a comprehensive portfolio of products and solutions to existing and new customers, using high-gain questioning and a customer-centric approach to account management.
• Update the sales CRM system – customer records, next actions in place, sales processes in real-time and produce accurate monthly sales forecasts.
• Attend and positively contribute towards sales team meetings and 1-2-1s.
• Strategically plan for success by conducting research into customers, competitors and verticals and then creating targeted action plans that can be tracked and measured.
• Attend and engage with planned sales training including products/solutions, general sales training and CRM
• Complete all documentation such as sales proposals and sales orders to the highest standard.

Requirements

• Experienced Account Manager, ideally from a technology sales background
• Experience selling into the education sector is desirable.
• Understanding of how to develop and consolidate an account base, as well as successfully win new business
• Experience in delivering sales pitches and presentations to new and existing customers
• Genuine desire to understand the customer’s business, future direction and issues
• Able to gain understanding of a comprehensive technology portfolio, keeping up to date with training and product knowledge.
• Consultative and customer-centric approach
• Able to work as part of a dynamic and collaborative team of technology professionals.
• Highly motivated, hardworking and target driven.
• Articulate, professional and well accustomed to a customer facing role.
• Resilient and able to handle objections in a creative and pro-active way.
• Strong communication, negotiation, and interpersonal skills.
• Able to forecast accurately through CRM data analysis and sales experience.
• Excellent written and verbal communication with influencing skills
• Adaptable to business and market needs.

About Sharp UK

Sharp UK, which incorporates Sharp IT Services and Sharp Business Systems, is a technology partner for organisations and businesses throughout the UK and beyond. Our expertise covers everything from IT Services and Cyber Security to Managed Print, Audio Visual and Workplace Design solutions.

We are part of a global Sharp Corporation and make a significant contribution as part of the wider Sharp Electronics Europe business. In the UK we operate through a network of 16 offices from Dundee to Bristol with our head office located in Wakefield, Yorkshire. We have over 100 years of industry experience, so we are well placed to help our clients unlock efficiencies and improve performance with the right technology and solutions for their needs.

We work with our clients on a consultative basis meaning we listen, and we question. So, we can understand their needs and tailor best fit technology and workplace solutions around their individual needs. We believe it’s our job to transform workplaces, seamlessly connecting people with technology, so our clients can focus on what they do best.