Location: Newport
Salary: £35,000–£44,000 OTE
Type: Full-time
👋 Hi, I’m Clint, Head of Account Management for Wales at Zen Educate , and I’m looking for Account Managers who want to tackle a very real, very important problem: helping schools get the teachers they need, when they need them, without wasting millions on old-school recruitment agencies. If you’re someone who loves building relationships, solving meaningful problems, and being part of a mission-driven team… this might be your thing.
🌍 What We’re Building And Why
Here’s the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers’ pay. So we’re doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. We've just closed a $37m Series B
(the biggest EdTech round in Europe last year!), and we’re scaling fast in the UK and the US 🚀. It’s an exciting time to join, have a huge impact, and grow alongside us.
💼 What This Role Looks Like In Practice
This isn’t your standard “manage a few accounts and send a few emails” kind of job. As an Account Manager at Zen, you’ll be:
- Owning relationships with key schools helping them hire smarter and faster.
- Leading school leaders through recruitment processes with a consultative approach.
- Picking up the phone and building genuine relationships (yes, there’s outbound calling, but it’s about helping, not just selling).
- Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
- Rolling up your sleeves and diving into whatever’s needed, this is a startup, so no two weeks look the same.
Here’s a typical snapshot of what you might do in a week:
- Chat to a Headteacher about how they can save £10k this term by switching to Zen.
- Source a teacher who is a perfect match for your school.
- Follow up with a school that’s already using Zen and find ways to expand their usage.
Role-focused conversation – we’ll talk about how you approach account management, building relationships, and hitting targets.Commercial skills and culture interview with the team
We’re direct and transparent. If it’s a yes, great! If it’s a no, we’ll let you know quickly.
💜 Diversity & inclusion
At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.
We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.
We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
🚀 Ready to make a difference?
