Account Manager/Project Manager

Major Players are partnering with a fast moving video production company, who are looking to hire an Account Manager/Project Manager to sit at the heart of the business, acting as the key link between clients and the internal creative team.

This is a hands-on role within a close-knit studio environment, where no two days are the same. You'll be client-facing, highly organised, and closely involved in the day-to-day running of projects and the studio. If you enjoy managing relationships, keeping projects on track, and being part of a collaborative creative team, this role offers strong opportunities for growth.

Key responsibilities:

• Receive and fully understand client briefs and objectives
• Act as the main point of contact for clients throughout projects
• Manage client communication, feedback, and expectations clearly and professionally
• Translate feedback into clear, actionable briefs for internal teams
• Present work back to clients and ensure delivery meets the brief and quality standards
  
  

• Manage schedules, meetings, and internal resources across multiple projects

• Be based in the studio and support day-to-day studio operations
• Help manage studio bookings, hires, and general studio organisation
  
  

• Maintain relationships with recent clients and support repeat work
• Identify opportunities for new or ongoing projects and flag them internally
• Support the development of longer-term client relationships

Skill set required:

• 2+ years' experience in a similar role (Account Manager, Producer, Project Manager, or Studio Manager), within a creative, content, or production agency
• Proven experience managing client relationships from brief to delivery
• Highly organised with strong attention to detail and time management skills
• Comfortable juggling multiple projects and priorities
• Happy working in a small, collaborative team and wearing multiple hats

Hours: Full time

Salary: £34-37,000 depending on experience

Office Location: East London

Office requirements: 5 days per week in the office (with flexibility for 3 days depending on studio bookings)

Major Players are the UK's leading marketing and creative talent agency, and over the last three decades we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/