Account Manager, Sports Management

Who We Are:

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

IMG are looking for an experienced Account Manager to lead and support the onboarding of new clients and provide high-level servicing and project delivery across strategic accounts, ensuring excellence in execution and partnership growth, while offering enhanced support to clients requiring additional attention, troubleshooting or cross-functional coordination.

Key Responsibilities And Accountabilities

• Act as a key point of contact for strategic clients, delivering high standards of service and building long-term trusted relationships.
• Lead onboarding processes for new clients and seasonal clients across the sports media portfolio, coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery.
• Support priority accounts on an ad hoc basis – stepping in to manage urgent projects, campaigns or new initiatives.
• Proactively identify and resolve client issues and challenges, ensuring alignment with IMG’s and the clients commercial and strategic goals.
• Provide agile, high-touch support to clients requiring additional attention or coordination, ensuring swift resolution of challenges and a consistently high standard of service across all accounts.
• Collaborate cross-functionally with legal, finance, strategy, analytics, production, marketing, digital, partnership and distribution teams to ensure smooth delivery.
• Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts.
• Support the preparation and delivery of presentations, client reports and post-event analysis.
• Produce and manage timelines, action trackers and project summaries across key accounts.
• Attend meetings, rights-holder workshops and live events to represent IMG and support operational needs.
  
  

Knowledge And Experience

• Proven experience in client servicing, account or partnership management (min. 4 years).
• Track record of managing and delivering complex client-facing projects.
• Strong knowledge of the sports industry, preferably within brand partnerships, media rights, content production / distribution, digital or consultancy.
• Experience working across internal functions to deliver on client needs.
• Experience with onboarding new clients and managing multi-stakeholder projects.
• Exposure to global markets or international clients.
• Proven experience in operations and project management within a fast-paced, client-focused environment, preferably in the sports or media industries.
• Proficiency in data analysis, reporting, and the ability to interpret and apply insights.
  
  

Skills And Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically, aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm, proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented, able to work independently while contributing to collective goals.
• Genuine interest in sport, television, programming, and the broader media business.
  
  

Key Responsibilities And Accountabilities

• Act as a key point of contact for strategic clients, delivering high standards of service and building long-term trusted relationships.
• Lead onboarding processes for new clients and seasonal clients across the sports media portfolio, coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery.
• Support priority accounts on an ad hoc basis – stepping in to manage urgent projects, campaigns or new initiatives.
• Proactively identify and resolve client issues and challenges, ensuring alignment with IMG’s and the clients commercial and strategic goals.
• Provide agile, high-touch support to clients requiring additional attention or coordination, ensuring swift resolution of challenges and a consistently high standard of service across all accounts.
• Collaborate cross-functionally with legal, finance, strategy, analytics, production, marketing, digital, partnership and distribution teams to ensure smooth delivery.
• Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts.
• Support the preparation and delivery of presentations, client reports and post-event analysis.
• Produce and manage timelines, action trackers and project summaries across key accounts.
• Attend meetings, rights-holder workshops and live events to represent IMG and support operational needs.
  
  

Knowledge and Experience

• Proven experience in client servicing, account or partnership management (min. 4 years).
• Track record of managing and delivering complex client-facing projects.
• Strong knowledge of the sports industry, preferably within brand partnerships, media rights, content production / distribution, digital or consultancy.
• Experience working across internal functions to deliver on client needs.
• Experience with onboarding new clients and managing multi-stakeholder projects.
• Exposure to global markets or international clients.
• Proven experience in operations and project management within a fast-paced, client-focused environment, preferably in the sports or media industries.
• Proficiency in data analysis, reporting, and the ability to interpret and apply insights.
  
  

Skills And Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically, aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm, proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented, able to work independently while contributing to collective goals.
• Genuine interest in sport, television, programming, and the broader media business.
  
  

Skills And Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically, aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm, proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented, able to work independently while contributing to collective goals.
• Genuine interest in sport, television, programming, and the broader media business.
  
  

Skills And Abilities

• Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side.
• Exceptional organisational and time management skills; ability to manage competing priorities under pressure.
• Ability to assess and respond to client challenges quickly and diplomatically, aligning internal resources to deliver timely solutions.
• Solutions-oriented mindset with a calm, proactive approach to problem-solving.
• High attention to detail and quality in all outputs.
• Strong PowerPoint and Excel skills; comfortable producing client-ready presentations.
• Self-starter with ability to work independently and collaboratively across teams.
• Analytical mindset; able to interpret commercial and performance data.
• Understanding of rights-holder and broadcaster ecosystems.
• Self-sufficient and team-oriented, able to work independently while contributing to collective goals.
• Genuine interest in sport, television, programming, and the broader media business.
  
  

Working Conditions

• This role will be based at Chiswick Park, with some flexibility on remote working as appropriate
• May be required to attend (and travel to) locations, including other IMG buildings and meetings
• Unsocial hours may be required, as dictated by the demands of the business schedule
• Adapting to use of new systems and technology where appropriate