Job Purpose:
The AP/AR Specialist will support the day-to-day financial operations across Accounts Payable, Accounts Receivable, Billing, Expenses, and Credit Card processes. The ideal candidate is detail-oriented, proactive, and comfortable working in a dynamic environment with evolving systems and processes. You will be joining a high-performing team of A-level players who value collaboration, accountability, and continuous improvement.
Direct reports:
N/A
Reports to:
Group Finance Director
About Lucid Group
We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.
Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.
Our group is comprised of four divisions:
- Lucid Global works with global brand teams at big and mid-tier pharmaceuticals and biotech clients to deliver powerful medical communications solutions for early lifecycle assets.
- Lucid Consulting brings depth of expertise in the research, development and commercialisation of solutions across therapeutic areas and modalities by streamlining product development, building operational capabilities, innovating, and supporting execution to create value for patients, clients and shareholders.
- US MedComms works with both US and Global brand teams to create powerful medical communications solutions for early lifecycle assets.
- US Marketing works with clients across the Rx, Medical Device, OTC and Consumer Device categories to deliver compelling communications and promotional solutions to Healthcare Professionals for in-market assets.
Key Responsibilities
Accounts Receivable
- Prepare and issue accurate customer invoices in line with contractual terms and timelines.
- Monitor the AR ledger and allocate payments promptly.
- Follow up on outstanding debts and escalate as needed to ensure timely collections.
- Liaise with customers and internal teams to resolve invoice and payment queries.
- Maintain accurate records and contribute to regular AR reporting.
- Support credit control processes to manage customer risk and improve cash flow.
Accounts Payable
- Process supplier invoices and employee expense claims, ensuring approvals and documentation are complete.
- Perform supplier statement reconciliations and investigate discrepancies.
- Prepare and schedule bi-weekly/monthly payment runs.
- Maintain up-to-date vendor records and respond to supplier queries.
- Ensure timely and accurate recording of all AP transactions.
Billing Operations
- Generate recurring and ad hoc billing in accordance with customer contracts.
- Coordinate with internal teams to validate billing data.
- Identify and correct billing errors or gaps in process.
Compliance and Controls
- Ensure all transactions comply with internal policies, tax regulations, and audit standards.
- Prepare supporting documentation for internal and external audit requests.
- Maintain strong financial controls and assist in process documentation.
Systems and Reporting
- Use Microsoft Dynamics 365 Business Central to process transactions and retrieve data.
- Utilise Microsoft Excel and Power Query for reconciliations, reporting, and ad hoc analysis.
- Administer SAP Concur for expense management, including back-office processing, user support, month-end accrual preparation, and reporting tasks.
- Support general financial data entry, reporting, and analysis tasks.
Continuous Improvement
- Identify opportunities to improve the speed, accuracy, and control of finance processes.
- Participate in system enhancements and contribute to team-led initiatives.
- Embrace new tools (including AI) and ways of working to optimise operations.
- Engage in continuous professional development (CPD), with support from the company, to enhance personal growth and contribute to the team’s evolving needs.
Other Duties
- Carry out any other finance-related tasks as required to support the smooth running of the Finance team.
- Support the month-end and year-end close processes as required.
- Assist with other ad hoc finance tasks to support the wider Finance team.
Essential
WHAT WE’RE LOOKING FOR
- Minimum 3 years' experience in a finance, accounting, or transactional processing role.
- Proven knowledge of both accounts payable and receivable processes
- Strong attention to detail and a compliance-first mindset.
- Comfortable working with financial systems, data, and large spreadsheets.
- Excellent organisational skills and the ability to manage competing deadlines.
- Strong communication and interpersonal abilities, especially when resolving queries.
- Experience with Microsoft Dynamics 365 Business Central and SAP Concur.
Desirable
- Prior use of Power Query, Microsoft Office and other similar data tools
If you look at this list and feel you don’t meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future. Together we can build more inclusive workplaces
Key internal relationships and stakeholders
Finance Team;
Group Finance Director;
Finance Operations Manager;
Finance Team;
Other departments (e.g. Client-Facing Delivery, Operations, People, IT);
External suppliers and customers.
Benefits Of Working With Us
Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include:
- Discretionary bonus scheme;
- Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment);
- Cycle to work scheme;
- 25 working days holiday, 1 Celebration Day of your choice, 3 Christmas closure days plus 8 Bank Holidays per annum (pro-rata for part-time);
- Flexible holiday buy and sell scheme;
- Family friendly policies;
- Private family health and dental cover, including Employee Assistance Programme and a comprehensive employee rewards scheme;
- 4x basic salary life assurance cover;
- Medicash Healthcare Cash Plan (Level 1 company cover)
- Season Ticket Loans;
- Regular incentive schemes aligned to individual and team performance;
- Access to an employee discount platform with offers at 900+ retailers.
WHAT DOES IT MEAN FOR US TO BE LUCID?
At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together.
We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities.
Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.
The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.
- Compassionately Human: We think about the human impact of our actions
- Accountable Allies: We are the go-to strategic partners for our clients
- Invent with Intent: We create meaningful solutions to solve real problems
- Courageously Curious: We challenge ourselves to think disruptively
We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone.
This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.
As part of our commitment to recruiting and supporting colleagues with disabilities Lucid Group are a committed member of the UK Government’s Disability Scheme, supporting people with disabilities provides us with access to a wider talent pool and enables us to be a force for good in the world by creating fair and equitable access to employment opportunities. Aligned to this scheme we commit to ensuring our recruitment process is inclusive and accessible by:
- Offering a guaranteed interview to candidates with disabilities who meet the essential criteria for the role
2) Anticipate and provide reasonable adjustments - Support any existing employee who acquires a disability or long-term health condition
If you wish to apply under this scheme please indicate so when asked on our DEI page which will appear as part of our job application process.
