Accreditation Officer - 3 Month FTC - Co-op Live

Since opening our doors to up to 23,500 fans per show, Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet.

Partnership is at our heart, with Co-op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co-op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio.

We are looking for an Accreditation Officer to join our People Operations Team on a 3 Month FTC. This key role will see you at the heart of our operations, supporting both internal and external stakeholders to ensure a smooth and secure accreditation process for every event. From issuing staff and partner passes to liaising with venue teams and ensuring compliance with policies and procedures, you’ll play a vital part in keeping everything running safely and professionally behind the scenes.

You’ll manage the accreditation process end-to-end – working with internal departments and external partners to understand their access needs, issuing passes, maintaining accurate records, and supporting the daily running of our accreditation systems and office. You’ll work as part of our growing People Operations Team to help implement robust operational standards and contribute to creating a welcoming, professional environment that reflects Co-op Live’s values.

What Co-op Live will give to you

Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance.

• Provide you with development opportunities and regular one to ones
• Key objectives for you to succeed in your role
• Your general wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments
• This is an office base role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK

Salary: Up to £32,000 dependent on experience + Benefits

• 25 days holiday plus bank holidays
• Employer pension scheme
• Private Health Care scheme – Vitality
• Life Assurance 4 x basic salary
• Eyecare vouchers
• WeCare Employee Assistance Programme to support you and your family 24hrs, 7 days per week when you need the service
• Company sick pay scheme
• Enhanced family friendly benefits
• Office fruit & snacks
• Team social events

Please note this role is a fixed term contract, working 5 out of 7 days onsite and will be required for events here at Co-op Live which includes evenings and weekends - therefore flexibility is required.

What we’re looking for:

• Experience working in a fast-paced environment, ideally in events, venue operations or security coordination
• Strong administrative and IT skills, including Microsoft Office and bespoke systems (training provided)
• Excellent communication, timekeeping and attention to detail
• A collaborative approach and ability to work well under pressure
• Confidence, professionalism and a proactive, can-do mindset
• Willingness to work flexible hours, including evenings and weekends

This is a fantastic opportunity to join a forward-thinking team in a high-profile setting. You’ll be part of the effort to deliver world-class experiences, with a supportive culture and an exciting atmosphere.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.