Ramsay Health Care UK

Admin Assistant- Bookings

Company
Location
Nottingham, England, United Kingdom
Posted At
9/9/2025
Description
Job Description

Administration Assistant

Location: Nottingham Woodthorpe Hospital, Nottingham

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:

The site on which Woodthorpe Hospital now stands has provided healthcare to the people of Nottingham since 1877 and is conveniently located towards the north of Nottingham city centre, with excellent on-site parking facilities and access to public transport nearby.

Today, we are a modern well-equipped hospital with 41 private bedrooms (all en-suite) and two operating theatres. We are constantly developing our services and are proud of our comprehensive range of specialist departments and the high standard of care that they allow us to offer all of our guests.

The role:

Woodthorpe Hospital are seeking an experienced Administrative Assistant to join our busy, friendly, forward thinking Booking Department, who are committed to providing a high standard of care to our patients.

Working as a key member of the bookings team, your role will include:-


  • Booking & confirming new & follow up appointments
  • Making & receiving telephone calls from patients
  • Use national choose and book referral system
  • Build clinic & theatre lists
  • Seeking prior approval from CCGs
  • Reception duties at busy periods


The success full candidate will be able to demonstrate:-


  • Previous admin experience and computer literate
  • A good general education with GCSE level (or equivalent) qualifications Grades A-C
  • Excellent communication skills, and confidence in interacting with staff, consultants and patients
  • Good IT and administration skills
  • A proven ability to work effectively in a team environment but independently when required


Benefits:


  • 25 Days Leave + Bank Holidays
  • Buy & Sell Flexi Leave Options
  • Private Pension where Ramsay will match up to 5% after a qualifying period
  • Flexible shift patterns available where possible
  • Enhanced Competitive Parental Leave Policies
  • Private Healthcare for you and dependents includes online GP
  • Life Assurance (Death in Service)
  • Free Training and Development via the Academy
  • Free Parking on site for workers (where possible)
  • Subsidised staff restaurant (where possible)
  • Over 8,000 discounts and special offers via benefits portal
  • Book discounted cinema tickets on the dedicated cinema portal
  • The Blue Light Card Scheme
  • Book discounted cinema tickets on the dedicated cinema portal


About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
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