Administration Clerical Support

Job Overview

This is an exciting opportunity to provide administration support and to join the CAMH School In-Reach Service in the East Integrated Health Community. You will support the administrative process for a team of Education Mental Health Practitioners (EMHP) who work with teaching and non-teaching staff in Wrexham and Flintshire schools.

Main duties of the job

The CAMH School In-Reach Service is recruiting to a permanently funded Clerical Support role. The post holder will be required to operate efficiently and effectively, providing proactive administrative support to the Education Mental Health Practitioners and smoothly coordinate day-to-day clerical requirements for a busy team, where changing priorities, working flexibly and being a team player will be key. The ability to work agilely (work from home) and travel to various hub offices, schools and community locations is required across the 2 counties. Full time, part-time, job sharing and flexible working will be considered.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Good standard of education and or equivalent level of work experience
• Evidence of continuous ongoing learning
• RSA II typing or word processing or equivalent demonstrable experience.
  
  

Desirable criteria

• NVQ Customer Service L3
  
  

Experience

Essential criteria

• Previous admin/clerical experience
• Copy/Audio typing
  
  

Desirable criteria

• Experience of working within the NHS
  
  

Skills & Attributes

Essential criteria

• Able to use Word/Excel/ Outlook/MS Teams or similar messaging application, competently and to manage electronic diaries effectively
• Competently, effectively and professionally communicates both verbally and in writing with a range of stakeholders
• Experienced in planning organising and prioritise own workload
• Flexible and adaptable to changing service demands.
• Excellent organisational skills and self-motivation
• Team player
• Approachable /Friendly
• Confident manner
• Reliable
• Develops own practice through reflection and learning.
• Empathetic.
  
  

Desirable criteria

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
• Knowledge of WPAS/patient administration system
• Knowledge of Oracle
• Knowledge of a Training/Event Booking System
  
  

Other

Essential criteria

• Travel to Hub Office(s) and other meeting/training venues