Administration Support - Medicine

Wrexham, Wales, United Kingdom

8/12/2025

Job Overview

We are looking for an enthusiastic, flexible in approach and efficient individual to join the Medical Directorate. This role will provide administrative support to the Medical Matron Team. You will be based within the Medical Directorate at the Wrexham Maelor Hospital, working 37.5 hours per week Monday to Friday.

The successful applicant will be required to undertake a range of duties which include providing administrative support to the nursing team, recruitment, data collection, diary management, organising meetings, minute taking, liaising with patients and colleagues and maintaining system and processes.

The post holder must have the ability to work as part of a Multi-disciplinary team to ensure all relevant communications are carried out in a timely and accurate manner. You would be expected to confidently and sensitively handle enquiries from the other members of the organisation both in person and by telephone. We are a fast-paced environment that requires an adaptable individual who can self-direct.

You must have a good standard of education, excellent organisational skills and be able to work as part of the team. Competence in MS Office and previous experience of working within the NHS would be an advantage.

Main duties of the job

The role of the post holder is to provide clerical support for the Matron within the Acute Medical Directorate through the provision of a full secretarial service as designated, and undertaking of a range of administrative duties as required.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria

• GCSE English and Maths
• NVQ level 3 or equivalent level of experience
• ECDL OR EQUIVALENT
  
  

Desirable criteria

• ECDL Advanced in Word & Excel
  
  

Experience

Essential criteria

• Proficiency in clerical and administrative procedures
• Proficient in Microsoft Office software
• Work without supervision
  
  

Desirable criteria

• Work across various disciplines within an NHS organisation
  
  

Skills

Essential criteria

• Excellent and effective communication skills, both verbal and written.
• Excellent administrative and clerical skills.
• Time Management in order to prioritize conflicting workload demands. Ability to work on own initiative, and organise own workload effectively
  
  

Desirable criteria

• Ability to produce ESR reports
  
  

PERSONAL QUALITIES

Essential Criteria

• Excellent communication and interpersonal skills
• Self motivating
• Able to work alone and as part of a team
• Shows resilience and stamina under pressure
• Welsh speaking