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Job Description
Administration Assistant
Ashtead Hospital
Full Time – 37.5 hours per week
Ashtead Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital has been one of Surrey's leading private hospitals since it opened in 1984 and has built an excellent reputation for delivering first class healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
Key Responsibilities:
- Liaising with patients by phone & letter
- Booking appointments
- Liaising with consultants and their secretaries
- Ensuring timely completion of appointments on to EPR system
- Scanning & auditing of patient information
- Preparation of clinics
- Maintaining clinics on the EPR system
- Booking appointments
- Reception duties as required
It is essential that you have:
- Excellent organisational skills
- An excellent standard of computer literacy to include experience in Word & Excel
- High degree of accuracy and attention to detail
- Excellent communication skills – written and oral
- The ability to work within a team
- Excellent time-management
- Experience using a Patient Administration System (PAS) an advantage
We are looking for:
- A warm, considerate and empathetic character
- The ability to make decisions and use your initiative
- Strong communication skills
- Passion to deliver excellent care in a rewarding and what can be emotionally challenging environment
- A flexible and positive attitude
Benefits:
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About us:
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
