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Occupation Type
Other administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Disclaimer:Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Mersey Care NHS Foundation Trust. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
HoursFull time - 37.5 hours per week (Monday to Friday within Core business hours)Job ref350-TWS6809877-BEmployerMersey Care NHS Foundation TrustEmployer typeNHSSiteV7 BuildingTownPrescotSalary£24,071 - £25,674 Per annumSalary periodYearlyClosing31/03/2025 23:59
Employer heading
Band 3
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job Overview
The post holder will provide comprehensive, efficient and effective administrative and secretarial service to the Practice Education Team To develop good working relationships with all levels of staff (Trust wide and externally) in order to promote the work and services of the Practice Education Team. The post holder will demonstrate an attitude which respects and values service users and their carers. The post holder will embrace the core values of the organisation and adopt the Principles of Recovery. These principles will recognise the need to: Promote safe practices Value the aims of service users Work in partnership and offer meaningful choice Be optimistic about the possibilities of meaningful change Value social inclusion
Shortlisting planned for: 1 April 2025
Interview planned for: 15 April 2025
Main duties of the job
Administrative management of AHP and Nursing student allocations, inclusive of direct communication with HEI partners, clinical colleagues and the Practice Education Team
Administrative management of student IT kit loan arrangements inclusive of direct communication with Clinical Psychology trainees, AHP and Nursing students, clinical colleagues and the Practice Education Team
Administrative management of Clinical Psychology functions inclusive of managing student information and supporting reporting processes
Working for our organisation
Mersey Care is one of the largest trusts providing physical h
ealth and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to perfect care care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. Were currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed Job Description And Main Responsibilities
Generic Responsibilities for all staff: All post holders will agree to: Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to suppor
t the objectives of the Trust. Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders Challenge the stigma associated with mental health and learning difficulties. Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made. 25/8/21 Work across professional and organisational boundaries to improve services for all. Maintain their specific knowledge base and develop new skills. Value the contribution of the patient/ service user voice. Operate within any organisational codes of practice or those from a relevant professional body. Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders. Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended. Comply with all health and safety legislation and local policies and procedures. Adhere to all organisational policies. Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency
and also how technology can empower service users in a digital environment. Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees. Attend a one day Just and Learning & Civility and Respect training workshop. Be an ambassador for Just & Learning and Civility & Respect following the training. Positively advocate the just and learning culture within your team. Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team. Support their team/services to create a positive environment for Just and Learning Culture. Participate in Just and Learning Culture events. Bring Just and Learning Culture updates/information to the attention of team members and other MCT colleagues they work with. Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality. Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully. Speaking up in the event that they are exposed to incivility between colleagues in the workplace #iwillspeakup. Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect. This job description is intended as an outline indicator of general areas of activity and will be reviewed in light of the changing needs of the Trust in consultation with the postholder.
Person specification
Knowledge/Experience
Use of Microsoft Packages
Use of e-mail system
Use office equipment appropriately
Working as part of a team
Experience of working in an office environment
Experience of arranging meetings and taking minutes
Desirable criteria
Experience of working within the NHS or related healthcare experience
Qualifications
Educated to GCSE standard
RSA3 in IT packages or equivalent
Desirable criteria
NVQ 3 Business Administration
Values
Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
High professional standards
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet
Change oriented
Skills
Excellent customer care awareness skills
Good verbal and written communication skills
Friendly, helpful approach
Good interpersonal and organisational skills
Ability to develop, operate and maintain filing systems both manual and electronic
Ability to prioritise own workload and work to defined timescales
Ability to work on own initiative
Willingness to work flexibly
Ability to travel between sites as required
Excellent understanding/application of confidentiality and data protection.
Ability to adapt to changing demands
Act as a point of contact for all team members, liaising with internal and external colleagues to ensure that effective working relationships are maintained, enhanced and ensure effective dissemination of information.
Maintain and update a variety of databases and placement management systems relevant to information received
Support the effective and effective maintenance and development of the team electronic folder and sub folders (Shared Drive)
Provide accurate, well presented word processing documents using Microsoft Office packages, e.g. Word, Excel, Access and PowerPoint. Utilise the intranet and internet to locate documents and information required.
Draft routine business correspondence on behalf of others.
Receive telephone and other communications, screen messages and requests and decide upon the appropriate course of action, with particular reference to items of a sensitive or confidential nature.
Highlight any concerns received from students/educators/ Trust staff with a Practice Education Facilitator in a timely manner.
To co-ordinate the booking of rooms for meetings and events as required. Ensuring the availability and set up of equipment (projector/laptop) if necessary.
Report and record faults and minor repairs in the building through the relevant channels and to process related telephone calls and messages appropriately.
Prepare and issue agendas and associated papers for meetings. Act as note taker at identified meetings undertaking any follow up enquiries and actions as directed. Ensure notes are completed within agreed timescales to ensure all information is readily available.
Ensure effective follow up of actions from meetings through liaising with members of the teams and other organisations as appropriate.
Administer records relating to annual leave, training, sickness and travel claims for members of the team.
Proactively develop and improve administrative processes, which will provide an effective service to the teams.
Undertake on an ad-hoc basis a range of administrative tasks, including project work in support of the team.
Ensure all records are managed in accordance with Record Lifecycle Management policy, procedure and process
Plan and prioritise own workload to ensure deadlines can be met. Accurately record own schedule using an online calendar
Maintain filing systems both manual and computerised to ensure the effective retrieval of information. Assist with archiving of files and records as appropriate.
Assist in photocopying, faxing and loading of printer cartridges to ensure the smooth running of departments.
Process incoming correspondence, initiating action for and on behalf of the Practice Education Facilitators, particularly via use of the collective email address
Assist in the preparation and production of reports and presentation packages to a professional standard.
Support the organisation of team and partnership meetings, conferences, seminars, workshops as required.
Ensure stock levels of stationary and other team equipment is maintained and rotated appropriately, ordering stocks through SBS when required. Ensure deliveries are checked, signed for and recorded in accordance with Standard Operating Procedures.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.<
br> As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trusts guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected] ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Administrative Assistant (Practice Education) | Mersey Care NHS Foundation Trust | Hunt UK Visa Sponsors
