Administrative Officer

United Kingdom

12/20/2024

Job Description

Administrative Officer

Salary: £23,152 per annum

Location: Remote/Home Based

Contract/Hours: Temporary/Full Time - 35 hours per week (maternity cover)

Interviews: Week commencing 13 th January 2025

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave (pro rata)
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers’ discounts.
  
  

We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.

Find out more about Action for Children here: Action for Children and on X, LinkedIn, Facebook or YouTube to get to know us better.

About The Role

As an Administrative Officer at Action for Children, you'll play a vital role in supporting our learning and development initiatives. This is a fully remote position, allowing you to work from the comfort of your home, while collaborating with your team online.

You'll be the first point of contact for queries and requests via e-mail and phone whilst managing a shared mailbox effectively. Collaborating with internal training facilitators and external providers, you’ll coordinate learning events and actively promote these opportunities across the organisation.

Your responsibilities will include monitoring engagement, coordinating participant correspondence, and following up on actions post programme delivery. You'll accurately record learning event details and maintain employee training records on our in-house system Oracle.

We are seeking someone with exceptional organisational skills and the ability to work efficiently in a remote environment, while also fostering a collaborative spirit within your team. If you're passionate about learning and development and are excited about helping others grow, we want to hear from you.

How You’ll Create Brighter Futures

Our job description for the Administrative Officer and the Role Info document outline the requirements of the role but the ‘must-haves' are:

• Ability to manage multiple tasks and assignments is essential with strong organisational skills and adaptability to changing priorities for great performance.
• Experience of using Microsoft Office applications (Outlook, Teams, SharePoint, Excel) in a business environment.
• Experience of a Learning and Development background would be an advantage.
• The ability to deliver good customer service remotely.
• You must be able to communicate well verbally and in writing.
• Experience of home or hybrid working would be an advantage as our team do not have an office base.
  
  

Let's Talk About You

What You'll Bring:

• Demonstrable experience within a similar role.
• An organised, detailed and keen eye for accuracy, as well as being able to work efficiently and effectively.
• Intermediate IT Skills across MS Office, along with experience in Oracle software systems is an advantage but not a necessity.
• Experience of adhering to internal policies, processes and procedures.
• Understanding of GDPR and acting with integrity and discretion.
• A professional, yet personable approach and be able to work independently.
  
  

Good to know

If, for any reason, you need support with your application, please contact Shannon Neander at shannonneander@actionforchildren.org.uk . We'll be happy to give you any support you require.

We are unable to offer sponsorship for this role

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Useful Documents:

Job Description

Action for Children Employee Benefits

AfC Commitment Statement