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Description
Location
Wisbech
Contract
Full Time
Role Type
Permanent
Working hours per week
40
Salary
14.75
Closing Date
Sunday 31 August 2025
Job Title: Administrative Support Assistant
Location: The Willows (Wisbech)
Job Type: Full-time 40 hours
Department: Administration
Pay: £14.75
Job Summary
We are looking for a compassionate, detail-oriented Administrative Support Assistant to join our team at The Willows in Wisbech. In this role, you will provide vital administrative support to ensure the smooth running of our care home operations. Your responsibilities will include assisting with resident records, managing communication, and supporting our team with day-to-day tasks in a caring, professional environment.
Key Responsibilities
Manage resident records, ensuring they are accurate, up-to-date, and stored confidentially.
Answer phone calls and respond to inquiries from families, visitors, and staff.
Schedule appointments and coordinate meetings for the care team.
Assist in the preparation and distribution of care plans and reports for residents.
Maintain office supplies and ensure the care home is well-equipped.
Assist with payroll, processing invoices, and financial documentation.
Support the recruitment process by scheduling interviews and assisting with onboarding.
Coordinate training and development schedules for staff.
Assist with organizing events and activities for residents.
Maintain a welcoming and supportive environment for visitors, residents, and staff.
Requirements & Qualifications
Previous experience in an administrative or support role, ideally within a healthcare or residential care setting.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant office software.
Strong organizational and time-management skills with the ability to prioritize tasks.
Excellent verbal and written communication skills.
Ability to handle sensitive information with confidentiality and professionalism.
A compassionate, friendly, and positive attitude with a genuine interest in supporting others.
Flexibility and a proactive approach to assisting various departments and tasks.
Benefits
Competitive salary
Health and wellness benefits
Pension scheme
Opportunities for professional development and career growth
On site parking ( Free )
Sick pay
Monday – Friday office work
Job Description
admin_assistant.docx
