FCMS (NW) Ltd

Administrator

Company
Location
Blackpool, England, United Kingdom
Posted At
8/9/2025
Description
Post: Administration Assistant NHS Health Checks

Location: Newfield House, Vicarage Lane, Blackpool, FY4 4EW

Responsible to: NHS Health Checks Manager

Hours: Part Time (15-20 hours per week)

Pay: £12.45 per hour

Schedule: Wednesday Friday (shift pattern negotiable but altered/additional days may be required initially to fulfil training)

Closing date: 17th August 2025

Job Purpose:

To work as part of a team providing a full administrative service to ensure the smooth operation of community-based clinics delivering NHS Health Checks, as commissioned by Lancashire County Council.

This will involve dealing with clinic creation, patient appointment bookings and general queries, tracking patients through the system, stock taking and ordering of consumables and other relevant duties as requested by the NHS Health Checks Manager.

To provide additional administrative support within the company as required.

Key Responsibilities:

  • To communicate with potential community venues and employers about holding NHS Health Checks clinics, explaining to them the purpose of the NHS Health Checks program.
  • Create clinics on internal booking systems, as well as the marketing materials and booking links.
  • To transfer patient bookings from email confirmation to our appointment system.
  • To ensure all information collected is held securely and in confidence.
  • Ensure all patient consultations are sent to patients GP.
  • To always answer the telephone in a courteous and pleasant manner.
  • Respond to any requests to provide appropriate information from contacts, venues and patients.
  • Working with the NHS Health Checks Manager and other key staff within the company to develop effective administrative processes.
  • To undertake relevant training where necessary.
  • General office duties including stock taking and placing orders with suppliers.
  • To assist with staff planning.
  • To assist with Quality Control audits on our point of care testing analysers.
  • To carry out other relevant duties as instructed by the NHS Health Checks Manager.
  • To monitor clinic appointments / utilisation.
  • To support on clinic preparation, equipment, general queries.

Our Key Expectations Are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.

Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Come and be a part of our amazing team!

  • We offer NHS Pension
  • Cycle to Work Scheme
  • Career Development Opportunities
  • Attendance Bonus
  • Staff Benefit Scheme
  • Free Tea & Coffee
  • Eye Care Contributions

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

PERSON SPECIFICATION

Experience

Essential

Experience of working in an office environment carrying out administration duties.

Experience of computer programmes and IT systems. Experience taking calls and dealing with enquiries over the phone.

Able to work under pressure and have a degree of resilience.

Able to demonstrate effective team working.

Desirable

Information Governance understanding and awareness.

Experience within a healthcare environment. Experience of clinical systems.

Essential

Skills, Knowledge & Competencies

Excellent communication skills (verbal and written). IT skills.

Qualifications

Desirable

Educated to GCSE/O Level standard including English Language and Mathematics or equivalent training or healthcare related qualification.

Specific Job Requirements

Essential

Extended periods working on a computer.

Other

Essential

Being able to work with our corporate values. Enthusiastic and positive.

Approachable.

Always aims for excellence.

Able to use own initiative and work unsupervised.

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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