Administrator

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

About the role

Hargreaves Lansdown (HL) are now recruiting for a Fulfilment Administrator to join the team on a 6 month fixed term contract. You'll be liaising with all business areas including our administration and accounts teams. This is an important role as the business is heavily dependent on the documents being scanned quickly and accurately, and supports the Day to Day management of Third Party Courier Service for the department and wider business creation and Fulfilment for time sensitive information.

The Purpose of this role is to support the Fulfilment Team leader and wider Facilities and Fulfilment teams in the delivery of fulfilment across the business. With responsibility for a number of key activities within the Post Room to ensure its smooth running on a daily basis.

What you'll be doing

• Processing literature requests across the business using appropriate publication codes and letterheads
• Technical Fulfilment Process' including compiling of Financial Advice reports
• Using internal applications including Kofax & Scanning
• Manual Handling & Use of lifting equipment
• Using internal systems such as SpiderMail
• Use of post room equipment & specialist machinery, including Letter Insert Machines, Franking Machines on a daily basis

About you

• Basic computer literacy
• Good written and verbal communication skills
• Excellent attention to detail
• Good organisational skills
• Ability to perform under pressure
• Ability to Prioritise workload and appropriately manage department resources.

Interview process

The interview process for this role will be a one stage interview consisting of competency and technical questions.

Working Schedule

The Fulfilment Administrator role is a 6-month fixed term contract, full time, 37.5 hours per week, Monday to Friday 7:30 - 16:00. Our office is based in Bristol, BS1 5HL. This role is a fully office based role.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus* and annual pay review
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday**
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and out patientcare
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness providers and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

* dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.