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Job Overview
To provide an efficient and comprehensive administrative service to the Vascular Access Service.
Main duties of the job
Communication
Excellent interpersonal and communication skills, both written and oral, with confidence in communicating in a variety of ways including face to face, telephone, electronically and in writing with a wide variety of staff groups and external contractors.
To be able to act appropriately in a professional manner and be able to communicate sensitive and confidential information to staff.
To collect, assemble and act upon information as required, referring to the clinical teams as necessary.
Meet and greet Visitors to the department.
Present written information in the required format as per Trust and departments agreed standards.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Organisation And Planning
Detailed job description and main responsibilities
To be proficient in the use of MS Office Systems - this includes keeping records using a variety of file management systems using word processing, spreadsheets, databases, Excel, PowerPoint, and Outlook. To produce from copy, or audio, letters, reports, notices, plans, projects, policies and minute taking for appropriate meetings.
Ability to work under pressure, to be flexible/adaptable to the changing needs of the service. Work on own initiative to a high standard and make decisions as appropriate and necessary.
To provide comprehensive professional, confidential secretarial and administrative service to the team which includes opening, sorting and distributing incoming post, book and outcome patients into clinics, to arrange appointments and meetings as required and to schedule and advertise Trust wide training for a variety of staff groups.
Roster and allocation management.
To be responsible for the management of the service electronic diary and supporting the teams in maintaining diaries as and when required.
Person specification
On Application
Essential criteria
Desirable criteria
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
