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Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Main duties of the job
The Early Pregnancy and Gynae Assessment unit are looking for a part time administrator to become part of our small team. We are looking for a friendly, patient facing and motivated individual who has excellent communication skills
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed Job Description And Main Responsibilities
To provide an excellent customer service to patients, relatives/carers and to external agencies
To provide a comprehensive administration, booking and appointment service for outpatients
To work within the Women and Newborn services and provide cross-cover for other staff across the service to ensure a consistent and effective adminstration service is maintained at all times.
The hours are 22.5 per week with flexible shift pattern, will include Saturday working
Person specification
Qualifications, Knowledge And Experience
Essential criteria
- Literacy and numeracy skills, demonstrable to GCSE- grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C (or equivalent)
- Good keyboard skills and basic computer literacy skills.
- Experience in a busy working environment.
- Ability to work autonomously and as part of a team.
- An understanding of confidentiality issues.
- Friendly, approachable and sympathetic manner.
- Clear written and verbal communication skills
Desirable criteria
- Previous hospital or health service experience.
- Experience of using eCaMIS.
- Office experience.
- Previous experience within a ‘customer care’ role.
Skills and competencies
Essential criteria
- Admin and clerical skills
- Attention to detail
- Communication
- Customer service
- Keyboard skills
- General IT skills
- Teamwork
- Attention to detail
Trust Values
Essential criteria
- Patients First
- Always Improving
- Working Together
