Administrator - Bank

Liverpool, England, United Kingdom

12/17/2024

Job Description

Administrator | Liverpool | Private Hospital | Flexible working hours | £12.05 per hour

Spire Liverpool Hospital is currently looking for experienced Administrators to join their team on an bank/occasional basis.

Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.

Working hours: Flexible working hours

Contract type: Bank/Zero hours

As Administrator, you will ensure the provision and maintenance of an efficient patient administration service within the hospital, including In/Outpatient Bookings, Receptions and Admission.

You will also provide information to patients, consultants and other relevant departments in a timely and courteous manner.

Duties And Responsibilities, Not Limited To

• Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP)
• Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives
• Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
• Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
• Maintain departmental electronic and manual filing systems accurately
• Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines
• Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
  
  

Who We Are Looking For

• Good standard of secondary education with demonstrable literacy and numeracy skills
• Excellent interpersonal and communication skills
• Ability to build and maintain effective working relationships, both internally and externally
• Strong focus on delivering and meeting customer expectations
• IT literate and a competent user of the MS Office suite of products
  
  

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Bank colleagues are paid weekly
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
  
  

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
  
  

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 30 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.