Agile Delivery Manager

Agile Delivery Manager

Location: London – hybrid 50%

Full time – 35 hours

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Who are Just?

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

About the role

As an essential member of the Change team, the Delivery Manager leads Agile teams to deliver high-quality, complex projects on time, within scope, and aligned to business priorities. This role is instrumental in driving genuine business value by enabling cross-functional collaboration and fostering a culture of agility and continuous improvement.

With a proactive and solution-oriented mindset, the Delivery Manager facilitates and directs the end-to-end delivery of innovative solutions across multiple complex domains. They are accountable for navigating risks and obstacles, ensuring progress aligns with company standards, and championing iterative value delivery throughout the change lifecycle.

Working closely with stakeholders across business, change, and software engineering functions, the Delivery Manager shapes priorities, supports the development of business cases, and creates actionable delivery plans. Their ability to operate effectively in a fast-paced, Agile environment is critical to the success of both strategic and tactical initiatives.

Responsibilities

• Delivery Management: Own the planning, execution, and delivery of projects, ensuring alignment with business objectives and stakeholder expectations, with budgets in excess of £2M
• Benefits Realisation: Partner with Sponsors and Business Product Owners to help shape and prioritise business goals, outcomes, benefits, and measures of success for all projects
• Scrum Master Responsibilities: Facilitate Scrum ceremonies, remove impediments, and support the team in achieving their goals
• Coaching and Mentoring: Guide teams, managers, sponsors, stakeholders, PMs, and Product Owners to enhance their Agile practices and take the next step on their Agile journey
• Facilitation: Lead teams through each lifecycle phase and iteration to continuously improve and achieve success, while supporting them through challenges
• Teaching Agile Practices: Educate teams and stakeholders on Agile practices, including Scrum, Kanban, Agile principles and values, ceremonies, story mapping, refinement, sizing, prioritization, release planning, and XP practices
• Problem Resolution: Expert problem solving skills. Identify and address issues that hinder team performance, taking responsibility for resolving external impediments. Analysing problems, identifying trends, and developing data-driven insights and solutions.
• Conflict Navigation: Help teams navigate conflict, transforming destructive conflict into constructive disagreement to boost performance
• Role Modelling: Demonstrate team values, build trust, and highlight areas for improvement to foster a culture of continuous improvement
• Servant Leadership: Shield the team from distractions, ensure transparency, and provide data to prompt leadership support
• Change Agent: Advocate for organizational transformation, share ideas and learning, and influence change across teams
• Community Engagement: Participate in and support communities of practice, bringing new ideas and energy to the practice
• Adaptability - can effectively guide, serve and lead in some different contexts: e.g.: software teams who are using bespoke frameworks.

Skills and Knowledge

• Agile Expertise : In-depth knowledge of Scrum and Kanban, with practical exposure to scaling frameworks (e.g., SAFe, LeSS). Strong grasp of Agile principles, values, and lean thinking, with a passion for embedding them in delivery practices.
• Facilitation & Coaching : Skilled in facilitating Agile ceremonies including planning sessions, retrospectives, and review; Experience coaching Product Owners and Agile teams on backlog refinement, story sizing, and forecasting techniques
• Leadership & Team Development : Demonstrated servant leadership and ability to coach teams towards self-organization and high performance.; Strong interpersonal and communication skills, capable of influencing stakeholders at all levels
• Delivery & Project Management: Proven experience in Agile delivery management, project planning, and managing timelines, dependencies, and risks. ; Familiarity with the full software development lifecycle and associated delivery practices.
• Cross-Team & Vendor Collaboration Experience managing third-party vendors and delivery partners within a cross-functional team setup.; Adept at aligning internal and external contributors toward common digital delivery goals.
• Product and Domain: Knowledge and experience of Change Delivery on a Bulk Purchase Annuity / Pension Risk Transfer product

Experience

• Significant experience Coaching Product Owners, team members, stakeholders, and senior leadership on Agile delivery within a regulated environment
• Active contributor to a Scrum Master and Delivery community of practice
• Mix of delivery experience advantageous (Kanban, XP, Design Thinking, Coaching Competency
• Solid delivery management experience in multi-functional projects,
• Understanding and experience of the Financial Services control environment and the challenges therein.

Company Benefits

• A Competitive Salary, Pension Scheme and Life Assurance
• Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
• Private Medical Cover and Income Protection, just in case
• A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
• Opportunity to progress within your career both in-role and within the company
• FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
• A variety of Employee Funded Benefits available to you via our Online Benefits Portal
• Plus, several additional purchase options available for you and your loved ones

Why Just?

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

We’re committed to building a more sustainable business, and we’re working hard to make progress against our Net Zero targets. We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Be Bold. Be Brilliant. Be Just.

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.