AI & Automation Analyst

Are you energised by solving complex problems, shaping innovative solutions, and delivering automation that genuinely transforms how organisations operate?

Our client – a fast-growing business consultancy specialising in digital, operational, and organisational transformation – is looking for an AI & Automation Analyst to join their expanding team.

This is a pivotal cross-functional role: part Product Analyst, part Business Analyst, part AI/Automation SME. You’ll work across the full lifecycle – from idea inception through to discovery, design, build, test, deployment, and iteration – on a portfolio of both high-impact strategic initiatives and rapid-delivery enhancements.

What you’ll be doing

• Partner with business leaders and clients to identify automation opportunities and AI use cases across workflows, processes, and data journeys.
• Lead and run discovery activities, including requirements gathering, mapping of current/future states, and value/effort assessment.
• Translate business needs into clear product requirements, user stories, prototypes, and solution definitions.
• Work alongside technical teams to design and deliver automations, workflows, LLM-enabled solutions, integrations, and data-led features.
• Support the build and delivery of AI/automation solutions using tools such as Intelligent Automation, RPA, workflow platforms, and LLM-based solutions.
• Own testing cycles, user feedback sessions, and the continuous improvement roadmap.
• Act as an internal SME, helping colleagues and clients understand the capability, risks, opportunities, and best practice for AI and automation.
• Track benefits, adoption, and performance metrics to demonstrate commercial and operational impact.

What we’re looking for

We’re open-minded about background, but you’ll need to demonstrate several of the following:

• Experience working in a product, business analysis, automation, or AI-related role.
• Hands-on exposure to automation tools (e.g. Power Automate, UiPath, Zapier, Make), workflow platforms, or GenAI/LLM tools.
• Strong analytical and problem-solving skills, with the ability to break down ambiguity into structured options.
• Curiosity and a desire to experiment, learn, and shape high-quality solutions.
• Ability to communicate clearly with both technical and non-technical audiences.
• A delivery mindset – comfortable working on multiple small-to-large pieces of work simultaneously.
• A consultative approach: asking great questions, managing stakeholders, and creating clarity in complex environments.

Why join?

• Impact from day one: You’ll be shaping and delivering solutions that materially change how clients operate.
• Variety of work: From quick-win automations to enterprise-level AI initiatives.
• Professional development: Access to training, coaching, and emerging technology exposure.
• A progressive, supportive consultancy culture: Smart, values-led, collaborative colleagues.
• Hybrid and flexible working tailored around outcomes, not presenteeism.