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Principal AI Platform Engineer
London
This is a standout opportunity to join a digital‑first insurer that is scaling an entirely new AI function. You will be the first permanent hire into a growing division, giving you direct ownership of production AI systems, end‑to‑end agentic automation, and the technical direction of a brand‑new platform.
The Company
They are a tech‑led insurer transforming how complex home insurance is delivered. Their vision is to become the UK's first fully AI‑driven insurer, supported by modern cloud infrastructure and a collaborative product‑focused culture.
The Role
You will play a lead role in shaping, building, and scaling their AI platform, working closely with an AI Product Manager and senior leadership. Your work will focus on making AI production‑ready, highly scalable, and reliable across the business.
Key responsibilities include:
* Designing and delivering an AI platform that supports large‑scale agentic automation and end‑to‑end claims journeys
* Building robust RAG pipelines, LLM‑based systems, and deployment frameworks
* Developing AI agents for claims handling, internal tooling, and customer‑facing chat solutions
* Evolving an internal AI assistant and expanding its capabilities across teams
* Working hands‑on across cloud infrastructure, observability, evaluation, and optimisation
* Collaborating with engineering, product, and operations teams to take roadmap concepts into production
Your Skills and Experience
* Strong commercial experience in AI engineering or software engineering with a focus on LLMs and production AI systems
* Expertise in deploying AI models and agents at scale, including RAG, embeddings, and LLM tooling
* Hands‑on cloud engineering experience, ideally in GCP and its AI ecosystem
* Strong Python engineering ability and experience building production‑grade services
* Experience working with vector search, data ingestion, observability, and experimentation frameworks
* A STEM background or equivalent technical capability
What They Offer
* Salary up to 90,000 plus benefits
* Hybrid working with 1-2 days per week in their Sheffield office
* The chance to join as the first hire in a scaling AI division with a 10‑role roadmap
* Significant autonomy, influence, and end‑to‑end ownership of AI platform design
* The opportunity to build cutting‑edge agentic systems and production AI from the ground up
How to Apply
If you are excited by the opportunity, please apply with your CV.