Air Freight Coordinator - Heathrow

Greater Portsmouth Area

7/23/2025

Due to increased global growth, we are seeking a Air Freight Coordinator to be part of our Air Freight team at our offices based in London Heathrow.

You will coordinate Air Freight activities for Alpi UK.

Office Hours: Monday - Friday, 8.30am - 5.30pm - (inclusive of one-hour unpaid lunch).

This role is office based. (must be flexible with the working hours)

Salary Range: £25,000.00 - £30,000.00 per annum (dependent upon experience)

Key Roles And Responsibilities

• The ability to co-ordinate with Network partners and UK clients to arrange a booking to be shipped from origin to destination country
• Basic understanding of INCOTERMS and the risk and liabilities of each term
• The Ability to co-ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
• Ensuring all shipments adhere to international trade regulations, customs procedures, and export control laws
• Basic understanding of INCOTERMS and the risk and liabilities of each term
• To quote shipments prior to movement and applying agree rates where necessary
• Building relationships with airlines for cargo bookings and rate negotiations
• To liaise with partners to reach out for quotes and rates
• Familiarity with various export documents and their purpose
• Ensure all air export jobs are completed correctly and in a timely manner
• Ensure all customs declaration tasks are completed correctly and in a timely manner
• Has the ability to follow instruction and produce airway bill pre-alerts, ensuring accuracy in preparation to avoid critical delays or penalties
• Monitoring the progress of shipments from origin to destination, providing updates to destination partners.
• Understanding of HMRC Volumes 1 & 3 of the UK trade tariff.
• Report immediately to the line manager any amendments to customs declarations
• Ensure the operational system is always used correctly
• Assist other departments as and when required by the company
• Maintain regular communications with the network and sales team
• Look and propose new efficiencies in customer workflow
• Liaise with HMRC and maintenance of customs procedures
• Ensure all reports are completed as per provided deadline
• Ensure the SOPs are followed completely and accurately
• Look and propose new efficiencies in customer work flow
• Ensure that all goods under Alpi’s deferment account are approved for delivery with accounts or line manager or an agreement must be place on SOP or quotes
• Passing invoices from suppliers and providers within 48 hours from receipt
• Ensure insurance is charged correctly
• Ensure insurance claims are given to the claims department immediately
• Propose and report to Line Manager; strategies related to the Air products
• Provide support and holiday coverage for the local staff when required
  
  
  

Skills, Experience and Competencies:

• Proven experience, gained ideally within the Freight Forwarding sector with a minimum of 3 years’ experience would be an advantage
• Knowledge and experience of Import and/or Export multimodal business
• Knowledge/skills required for Air Freight sales and products
• Demonstrate quality communication skills along with good presentation skills
• Proficient with Microsoft packages especially Ms Excel and general PC knowledge
• Good understanding of logistics processes and procedures
• Must be able to prioritise and organise own workload with attention to detail
• Able to work independently and as part of a team
• Must be flexible with their working hours
  
  
  

Company Benefits

Along with 20 days annual leave + Public holidays and yearly salary review we offer the following benefits:

• After one year’s service company contributions increase 9% for the Group personal Pension Plan.
• After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary.
• After one year’s service employees are eligible to join the Private Medical Scheme (application process required).
• Holiday loyalty days up to a maximum of 5 days (1 day per each on the anniversary of your date of joining)
• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
  
  
  

The ALPI Group is a recognised player in the Freight Forwarding and Transportation Industry who also specialises in the Supply Chain and Logistics Solutions.

With 80 years of history, our company has established best-practice standards in ground transportation, air and ocean shipments, customs clearance, and supply chain management. Still a family run company where people are treated as people, not numbers and considered for their value. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility.

Alpi UK is part of the Albini & Pitigliani Group (cliccare sul bottone "Candidati ora")