Air Import Operator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We have an exciting opportunity for a dedicated Air Import Operator to join our Air Operating Centre based in Hounslow, London Heathrow. In this fast-paced environment, you will play a key role in ensuring the smooth and efficient handling of time-critical air import shipments.

This is a 4 on 4 off position, working 7am – 7pm. Due to the nature of the role and customer security clearance it is essential for the successful candidate to have resided in the UK for a minimum of 5 years.

WHAT ARE YOU GOING TO DO?

• Communicate daily with the Control Tower to provide shipment updates and coordinate operational requirements.
• Monitor incoming aerospace parts and ensure timely follow-up on all air import shipments.
• Arrange bookings for deliveries and ensure all required information is accurately entered into the system.
• Ensure bookings and shipment details are uploaded correctly into shared platforms for the customs team to process and clear goods.
• Liaise with the gateway/arrival team on shipment status and any operational matters.
• Coordinate with the origin team to obtain and verify all necessary documentation.
• Handle invoicing for assigned import jobs in a timely and accurate manner.
• Request clearance instructions from customers and ensure compliance with all regulatory requirements.
• Process road freight arrivals linked to air import shipments.
• Keep the Control Tower updated with estimated time of arrival (ETA), clearance status, and expected delivery timelines.

WHAT ARE WE LOOKING FOR?

To be successful in this role you will have experience gained within Airfreight and be able to demonstrate knowledge and understanding of import, it is advantageous if you have experience with Cargo wise. It is essential you possess excellent time management and organisational skills with the ability to problem solve and build and maintain customer relationships.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.