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Change your job, change your workplace, change your future...
Do you thrive at the intersection of data, business insight, and customer value?
We are looking for a motivated and detail-oriented
Annuity Business Analyst to support our
€1 billion+ annuity business across 23 European markets.
This is your opportunity to join a fast-evolving team that’s helping shape the future of
post-sales revenue, partner channel performance, and long-term service excellence.
What you will be doing
As a key part of the Annuity team, you will:
- Drive post-sales annuity projects with measurable revenue and margin improvement
- Support the partner/indirect channel and digital annuity initiatives
- Analyse large data sets and generate actionable business insights
- Help develop and improve dashboards, KPIs, and scorecards that guide strategic decision-making
- Contribute to the transformation of Ricoh’s annuity models through tools like Power BI, Oracle ERP, Data 2 Action, and AI-enabled platforms
- Lead annuity-specific analysis and reporting initiatives
- Create visual dashboards and high-quality operational reports
- Proactively support the Annuity Partner Manager and Digital Annuity programs
- Enhance data models and streamline business processes
- Contribute to new tools and automation approaches (e.g. Fabric, Snowflake, AI)
- Collaborate on continuous improvement projects across Europe
- Develop and maintain a strong knowledge of systems such as Oracle (SHARE & OSCAR), Siebel, Power BI, and Cognos
You’ll be supporting
over 1.2 million installed devices and collaborating with teams across
23 subsidiaries and global functions.
You will ideally have
- Degree-level education
- Advanced Excel and strong Office 365 capabilities
- Experience in Power BI, Cognos, and managing large datasets
- Familiarity with Oracle ERP systems and business process design
- Strong data accuracy, attention to detail, and a solution-focused mindset
- Ability to communicate clearly in English across a multicultural team
- Curious, self-motivated, and eager to innovate using new tools and tech
In Return For Your Commitment, You Can Expect
- A competitive salary package
- Industry leading benefits
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
We Are An Equal Opportunities Employer
At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
Ricoh have removed the disclosure of convictions box from their application process (ban the box - http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all.
For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.
