The Role
JOB DESCRIPTION
The role is responsible for providing a highly visible presence, foot patrolling in Penzance Town Centre and surrounding areas. The role liaises closely with the police, and provides advice, support and assurance to businesses, shoppers, and residents. The role works closely with organisations who provide support for members of the community with complex and vulnerable needs, including rough sleepers and street drinkers, building relationships with the individuals themselves, providing a balance of support and, where necessary, enforcement.
The role will deliver a high quality ASB service through the use of prevention and enforcement tools. The purpose of this post is to tackle a range of anti-social behaviour in adults and young people, covering all housing tenures, in neighbourhoods and in community-based hotspots, through being solution focused and working in partnership with all relevant agencies.
Purpose
- To provide high visibility foot patrols in Penzance Town Centre and surrounding areas/neighbourhoods.
- To support those in the community giving practicable advice and support to strengthen resolution with community based ASB
- To be the lead officer in case building and pulling partner agencies together, attempting to resolve incidents of isolated or wider community based ASB
- To manage a caseload relating to anti-social behaviour within a multi-disciplinary partnership Community Safety Team
- To gather evidence and prepare paperwork for court, attending court to present cases as necessary
- To work within and across communities, in collaboration and partnership with a diverse range of statutory and non-statutory agencies, services and teams to tackle anti-social behaviour.
- To work closely with Police, the local businesses and communities and key partner agencies, drawing upon expertise and support to tackle anti-social behaviour including involvement in frontline operations and other intervention types that directly address community concerns in relation to anti-social behaviour
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to an enhanced criminal record disclosure check.
Working Pattern
The role is a 12 month rolling contract, dependent on funding which is agreed annually.
37 hours per week, based at the Safe & Well Hub (John Daniel Centre) in Penzance with opportunities to work from home at times.
There is an expectation for some weekend and evening working.
What You’ll Need To Succeed
Being a non-confrontational role, the role holder needs to be calm, measured, confident, and able to diffuse potentially challenging situations. Flexibility, resilience and organisational skills are essential for the role along with a good general level of education. You will also need to:
- demonstrate good knowledge of ASB legislation and experience of partnership working amongst statutory and non statutory agencies;
- have the ability to work unsupervised and prioritise own workload through self-organisation
- have good experience of conflict management through use of communication and situational management
- demonstrate excellent experience of working as part of a team preferably in the relevant functional area
- have the ability to make impartial decisions based on evidence
Due to the foot patrolling aspect, the role holder will need to be physically fit and healthy and prepared to patrol in all weather conditions.
A full valid driving licence and access to a vehicle is essential.
Please read the role profile for the full details of this role attached below in this advert
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
- a competitive salary.
- a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
- a generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here .
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Natasha Nicholas, ASB Manager -
[email protected]Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact
[email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
