Application Support Analyst (VN2280)

CompanyMarex

LocationLondon, England, United Kingdom

Posted At1/16/2026

UK Visa Sponsorship Analytics

Occupation Type

IT user support technicians

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Marex. For the most up-to-date job details, please visit the official website by clicking "Apply Now."

Description

Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas.

For more information visit www.marex.com

Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.

The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CTO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development

and support teams work in agile ‘streams’ aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design.

The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream’s applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team.

The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients.

The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group.

Responsibilities:

Provide support for all trading and back-office platforms offered by Marex to both internal and external client base.
Support business users offering second- and third-line support.
Knowledge of scripting language (PowerShell, Python...).
Manage new system analysis and implementation.
Provide incident management per ITIL standards.
Liaison between technology department and business groups to communicate system changes.
Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard.
Ensure active tasks retain focus through workflow and prioritisation awareness.
Manage vendor system upgrades and implementation.
Manage exchange relationships and project manage mandatory upgrades.
Manage technical client on-boarding.
Complete exchange reporting and compliance audits.
Manage client technical requirements within Marex technology department.
Complete monthly transactional and volume reporting across all systems.

Skills and Experience:

Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle

Must be able to work under demanding conditions with a calm demeanour

Experience gained in a financial services background, ideally finance

Ability to work as part of a team in an environment with changing expectations

Proven ability to show a proactiveness in picking up issues and improving existing processes

Process-driven and systematic mindset

Experience with ITIL and change management processes

Excellent documentation, communication, and organizational skills

Ability to build strong relationships with Application Development teams and business sponsors

General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC

Experience in exchange and vendor management

Knowledge of server-side infrastructure and admin tools

Ability to work shifts patterns (if required)

Good to have knowledge of Fix Messaging protocol, including support experience

Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets

Experience in technical onboarding of new APIs and systems

Prior experience in a support role, liaising directly with clients in a technical capacity

Desirable - Bachelor’s degree in any relevant field

Excellent verbal and written communication skills

Competencies:

A collaborative team player, approachable, self-efficient and influences a positive work environment
Demonstrates curiosity
Resilient in a challenging, fast-paced environment
Excels at building relationships, networking and influencing others
Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness

If you’re forging a career in this area and are looking for your next step, get in touch!

Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.