Apprenticeship Programme Administrator (RAC-Catterick)

Catterick Garrison, England, United Kingdom

7/15/2025

Role Location: Catterick Join Our Team as an Apprenticeship Programme Administrator (Pearson TQ)

Are you a detail-oriented administrator with a passion for delivering exceptional service and supporting learners on their apprenticeship journey? We’re looking for a proactive and organised individual to join our team and help coordinate and administer our Pearson TQ apprenticeship programmes.

What You’ll Be Doing

As an Apprenticeship Programme Administrator, you’ll play a vital role in ensuring our apprenticeship programmes run smoothly and meet all compliance requirements. Your responsibilities will include:

• Preparing and managing documentation for apprenticeship learners.
• Supporting and conducting learner inductions.
• Processing apprenticeship starts, achievements, and leaver paperwork.
• Managing bookings, registrations, and documentation for qualifications and functional skills.
• Assisting with formal reviews and ensuring systems are up to date.
• Coordinating the distribution and storage of apprenticeship certificates.
• Maintaining accurate records in the Maytas MIS and e-portfolio systems.
• Ensuring learner files are audit-ready and supporting audit processes.
• Organising and minuting team meetings, including room bookings and visitor access.
• Managing stationery and consumables in line with purchase procedures.
• Providing excellent customer service to learners and stakeholders.
  
  

Essential

What We’re Looking For

• Proven experience in a customer-facing role with a strong service ethic.
• Exceptional administrative and organisational skills.
• Proficiency in Microsoft Office, especially Excel for data reporting.
• High attention to detail and accuracy.
• Excellent written and verbal communication.
• Ability to prioritise and manage time effectively.
  
  

Desirable

• Experience using Maytas MIS and OneFile e-portfolio systems.
• Familiarity with Ofsted, ESFA, or DfE funding requirements.
• Previous experience in a training provider or awarding organisation.
  
  

If you’re ready to make a difference in the lives of learners and thrive in a fast-paced, supportive environment, we’d love to hear from you!

1176094

Job: Operations

Job Family: ENTERPRISE

Organization: Enterprise Learning & Skills

Schedule: FULL_TIME

Workplace Type: On-site

Req ID: 20009