IBM

Apptio Sales Operations Analyst, Americas

Company
Location
Cambridge, England, United Kingdom
Posted At
8/18/2025
Description
Introduction

  • Maintain Salesforce pipeline accuracy by ensuring opportunities reflect true deal status and quote-to-cash processes
  • Support quoting and deal structuring, including assisting sales reps with pricing, approvals, and opportunity processing
  • Collaborate with Sales, Finance, Q2C, IT and the S&A teams to ensure deals are processed and provisioned without delay or errors
  • Identify and resolve any blockers in the deal lifecycle to ensure clean bookings and timely customer delivery
  • Support forecast accuracy by validating pipeline inputs and partnering with sales leadership to manage rollups
  • Lead onboarding and training for new sales reps on Salesforce best practices, process adherence, and pipeline hygiene
  • Help drive process improvements and standardizations that improve visibility, reduce errors, and enable growth
  • Serve as a trusted partner and escalation point for sales teams when operational roadblocks arise

Your Role And Responsibilities

  • Maintain Salesforce pipeline accuracy by ensuring opportunities reflect true deal status and quote-to-cash processes
  • Support quoting and deal structuring, including assisting sales reps with pricing, approvals, and opportunity processing
  • Collaborate with Sales, Finance, Q2C, IT and the S&A teams to ensure deals are processed and provisioned without delay or errors
  • Identify and resolve any blockers in the deal lifecycle to ensure clean bookings and timely customer delivery
  • Support forecast accuracy by validating pipeline inputs and partnering with sales leadership to manage rollups
  • Lead onboarding and training for new sales reps on Salesforce best practices, process adherence, and pipeline hygiene
  • Help drive process improvements and standardizations that improve visibility, reduce errors, and enable growth
  • Serve as a trusted partner and escalation point for sales teams when operational roadblocks arise

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

  • 2–4 years of experience in Sales Operations, Deal Desk, or Revenue Operations
  • Proficiency with Salesforce, quote management tools (e.g., CPQ), and ability to learn new tools quickly
  • Strong attention to detail and ability to identify inconsistencies in data and process
  • Excellent communication and collaboration skills, especially across sales, finance, IT and operations teams
  • Experience supporting or managing forecast processes and sales pipeline integrity
  • A process-oriented mindset with a bias toward action and continuous improvement
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Apptio Sales Operations Analyst, Americas | IBM | Hunt UK Visa Sponsors