Area Director Southern England

CompanyDepartment for Work and Pensions (DWP)

LocationSouth West, England, United Kingdom

Posted At1/28/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (30.0%).

Occupation Type

Production managers and directors in manufacturing

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£55,000 (£28.21 per hour)

Occupation rate applies

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Description

Are you an exceptional leader with the capacity to enable cultural transformation across multiple teams?

In this role, you’ll help transform lives by supporting customers into employment. Jobs and Careers Service Area Directors, as leaders within the Operational Delivery Profession, are accountable for the leadership and performance management of large scale, multi-site operations, and for the effective delivery of Job Centre services and working age benefits (including Universal Credit, Employment Support Allowance and Job Seekers Allowance.

You will be accountable for performance including the into work rates for your region, as we seek an 80% employment rate. You will be expected to lead out the transformation, within your Area of the Jobs and Careers Service Programme which will deliver on one of the Government’s manifesto commitments.

Your responsibilities include:

Being accountable for all aspects of the successful delivery of Jobcentre Services and performance within their area.
Ensuring that Jobcentre performance has a positive impact on the overall delivery of Universal Credit and other working age benefits.

Delivery of labour market outcomes as more households are encouraged and supported to work and earn more than ever before.

To embed effective place-based system and partnership leadership and build trusted partnerships across government.

Delivering exceptional customer service across jobcentres. Ensuring that key operational milestones are planned and delivered.

Accountable for delivering continuous improvement in the end to end customer journey.

Financial control both within your area and collectively across the group to deliver efficient and effective services and preventing fraud and error.

Building key external relations and working collaboratively with partners, key stakeholders including Local Government, Mayoral Combines Authorities landlords, HMRC and other government department officials.

Driving through efficiencies in the current delivery model to raise levels of customer service and reduce cost in line with DWP’s stated ambition to reduce cost by 2030.

Establish a clear and active voice of operations in all parts of the Department for Work and Pensions through membership of key stakeholder groups.

Driving up colleague engagement, performance outcomes and diversity indicators.

This post holder will have in the region of c.5,500 staff. Line manager to two Group Directors (SCS 1).

Excelling in senior stakeholder relationships, including at ministerial level, to drive forward the overall DWP agenda.

This post holder will need the ability to influence and manage complex senior stakeholder relationships and deal with public and political scrutiny.