Area Manager

• Job Title: Rented Housing Area Manager
• Location: Home based with regular travel across South West London, including Merton, Kingston-upon-Thames and Sutton.
• Contract Type: 5-6 Month Fixed Term Contract
• Hours: 37.5 per week
• Salary: Up to £46,537 per annum, pro rata
• Interview Date: 2nd September in our London Office (The Heals, Tottenham Court Road, London)
• Role Profile: https://bit.ly/45vGguN

At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents.

About the Role

As a Rented Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction.

Key Responsibilities:

• Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards.
• Lead and coach teams to deliver strong performance aligned with our values and housing strategy.
• Foster excellent resident relationships, resolving issues effectively and driving satisfaction.
• Conduct safety audits, manage risk, and respond to emergencies with professionalism.
• Manage budgets and resources to achieve financial targets and goals.
• Build strong partnerships with contractors, local authorities, and community organisations.
• Monitor KPIs and performance, reporting regularly to the Operations Manager.
• Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs.

What We’re Looking For

You’re a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same.

You’ll bring:

• Strong interpersonal and communication skills, with the ability to manage performance robustly and fairly.
• Agility in decision-making and a problem-solving mindset.
• Experience managing teams, with a focus on development and high performance.
• A flexible, resilient approach—comfortable working independently and collaboratively.
• Confidence managing sensitive information and engaging with diverse stakeholders.
• Excellent organisational and time-management abilities.
• Competence with Microsoft Office and a willingness to learn new systems.

Qualifications & Requirements:

• Educated to A-Level standard or equivalent, with a willingness to gain further qualifications if needed.
• Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means.
• Willingness to undertake regular training and attend external meetings/events.