Area Manager (Shops) x 2

Hours: 37.5 hours (full-time)

Salary: £33,247.00 - £41,424.00 per annum

Holiday: 35 days per annum (including public holidays)

Sponsorship: This does not meet sponsorship criteria

Closing date: Sunday 28 September 2025

Interview date: Wednesday 8 October 2025

We are looking for two Area Managers to join our retail management team. You should have strong people skills and the drive and motivation to ensure every shop in your portfolio meets and exceeds expectations. We are looking for you to have management experience in retail; be able to demonstrate excellent communication; and be willing to travel on most days to one of the shops you are responsible for. We can offer a lease car if the successful candidate wants one.

DAY IN THE LIFE OF AN Area Manager (Shops)

What you'll be doing...

Reporting To The Retail Manager, You Will Be

• Directly managing and supporting our Shop Managers
• Supporting shop staff and volunteers to meet their annual sales targets
• Working with the Retail Manager and your fellow Area Manager as part of a close-knit team to deliver the Retail Growth Plan
• Visiting your shops on a frequent basis and touching base with your Shop Managers weekly
• Working with the Retail Events Coordinator to ensure that retail events are successful
• Supporting Shop Managers with any staff, volunteer or customer issues that arise
• Supporting recruitment of Retail staff
  
  

What We Need From You

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Area Manager (Shops) you will need the following qualities and skills:

• A people person, that loves exceptional service!
• Takes great pride in what they do.
• Enjoys working as part of a team.
• Commitment to supporting and leading within our retail team.
  
  

What We Offer

At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey.

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• 10% discount throughout all of our Charity Shops.
• Access to a wide range of health benefits and services via HSF flexible schemes which can reimburse you up to 100% for a wide range of health care costs.
• Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
• Generous holiday entitlement with a buy more or sell some option
• Flexible working arrangements
• Pension with addition contribution matching and Death in Service Benefit
• A lease car can be made available for this position if preferred
  
  

Plus access to many more schemes and enhanced benefits.

This post is not subject to a Disclosure/PVG check.

Informal enquiries can be made to Lisa Foster on 01463 234312 or

EQUAL OPPORTUNITIES

Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact

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